Data Scientist, Expedia Group
Product Analytics
$112-156.5k
Online travel shopping company
Job no longer available
Online travel shopping company
1001+ employees
Job no longer available
$112-156.5k
1001+ employees
Company mission
Expedia's mission is to power global travel for everyone, everywhere.
Role
Who you are
- Bachelor’s or Master’s degree within a quantitative field such as mathematics, physics, engineering, operations research, data science, or a related technical field; or Equivalent related professional experience
- A minimum of two years of related professional work experience in a team environment
- Experience in web analytics using tools such as Adobe Analytics or Google Analytics, using large datasets and proficient in SQL and another programming language (e.g. R, Python)
- Experience creating and analyzing drivers of performance metrics with a demonstrated ability to work through complex business problems and create actionable outputs
- Excellent verbal, written and data visualization skills
- Excellent logical thinking
What the job involves
- This Data Scientist will sit in the Traveler Diagnostics pod within the Product Performance and Experience Insights team. Our aim is to provide a coherent and holistic assessment of product performance across Expedia Group
- We drive and facilitate a swift move towards a suite of common measurement for both behavioral and experiential metrics
- Monitor and understand performance drivers of our experience quality metrics across our brands and product lines, to create recommendations of actions to be shared across the business
- Create and evangelize methodologies to combine our product funnel data with customer experience signals and qualitative data
- Collaborate with the wider product analytics team to create a deeper understanding of product performance
- Act as a quality of experience SME within the Measurement, Research, and Analytics Products team, working with our engineering and data visualization teams to create a suite of experience metric reporting products
Application process
- End Date: January 9, 2025
Our take
Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.
Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.
What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- Leisure Travel Reimbursement
- Travel Discounts
- Family & Friends Discount
- Employee Assistance Program
- Wellness Reimbursement
- Global Service Awards
- Business Travel Medical Insurance
- Matching Gifts
- Expert Medical Opinion
- New Parent Benefit
- Employee Stock Purchase Plan
- 401K Plan
- Health Insurance
- Dental Insurance
- Flexible Spending Account (FSA)
- Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
Company HQ
Interbay, Seattle, WA
Leadership
Peter M. Kern
(CEO, not founder)Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.
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