Site Reliability Engineer, osttra

• You will have 4-7 years’ experience of roles like Site Reliability Engineer or Application Support with Project Management tasks to meet the needs of our expanding portfolio of Financial Services clients
• University graduate or equivalent with background of bachelor’s in computer science
• Experience or having high motivation in managing the capacity, performance throughput and EOS/EOL of platform from infrastructure to software
• Experience in troubleshooting of issues, defining supportability, soaking in software development life cycle SDLC process streamlining application delivery from Dev/QA to UAT/Production
• Good understanding of Site Reliable Engineer as well as Application Support processes, supporting of incidents and execute/design disaster recovery
• Strong ability to understand application architecture, able to effectively navigate to the problem area, and identify proactive measures around resiliency, recovery design
• Ability to apply analytical methodology, such as trending, distribution etc., to get insight from application data to help troubleshooting and analysing best approach
• Ability to understand business workflow and tie to technical implementation
• Experience in reading and tracing Java, C++, Python and/or scripting languages
• Experience of databases including SQL scripting, preferably but not limited to Oracle

Desirable

• OSTTRA is seeking a Site Reliability Engineer professional to join the SRE Team. The role will be specialised into the designated platforms provisioning 2nd line technical support to TOC as well as integration support for our Trade Processing applications
• This person will report directly to the regional SRE manager and work closely with an experienced global team to contribute to the quality of our support
• This role presents an excellent opportunity to be part of an agile team based out of New York, collaborating with colleagues across multiple regions globally, with a strong focus on delivering value through self-service
• Your duties will include Capacity Management, Operational Support Design, Audit Preparation, Incident Escalation, Problem Management Engagement, DR Design and Execution and ad hoc High Profile Client Engagement for your designated platform(s) in our full suite of OTC Derivative products and FX for post-trade confirmation processing
• You will need to demonstrate excellent communication skills and have a natural ability to learn with a keen interest in technology. You must be a team player and enjoy working in a high-performance collaborative environment with multiple teams
• The successful candidate will need to be able to apply strong technical skills and good business knowledge, together with investigative techniques and problem-solving skills to identify gaps and improve overall estate to bring resilience and stability to the platform(s)
• Liaising with other teams across Product, Development and particularly the infrastructure teams as required for 3rd line escalation. Technical advisory will be required at times by Product and business or clients for solution delivery
• Working closely with Development and Infrastructure team, to understand and ensure supportability of platforms and liaising with delivery teams to ensure readiness for new platform releases