Sales Development Representative, Coursera

• A degree or professional experience
• Have a basic understanding of sales and marketing
• Experience with personal and interpersonal skills in order to effectively communicate with customers
• Fluency in spoken and written German required

Desirable

• The Sales Development Team is a critical component of our growth plan
• All inbound and outbound engagement with prospective customers starts with the SDR team
• As a Sales Development Associate, you will be responsible for generating interest in Coursera by contacting prospects, presenting our solutions, and qualifying leads for our sales team
• You will work closely with sales and marketing teams to ensure we operate as a seamless organization to build our pipeline of business
• The ideal individual will have an interest in working for a social enterprise
• Your knowledge of edtech, and enterprise learning combined with superior communication skills and analytical abilities, will shape Coursera’s business to help us provide more access to education globally
• Build a pipeline of leads for the sales team by qualifying inbound inquiries and reaching out to high-potential prospects
• Conduct effective discovery and qualification conversations with prospects through your deep understanding of our product value proposition and use cases
• Develop creative strategies for engaging and nurturing prospects using content, email, phone, social media and any other strategies that work!
• Partner closely with members of the sales and marketing teams to coordinate engagement strategies and improving processes
• Use your frontline knowledge of customer needs to educate the broader team on learnings and opportunities