Senior Manager of Marketing Operations & Analytics, PagerDuty
$131-220k
2 days a week in office
AI-first operations management
Be an early applicant
AI-first operations management
1001+ employees
Be an early applicant
$131-220k
2 days a week in office
1001+ employees
Company mission
To revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world.
Role
Who you are
- The ideal candidate brings a deep understanding of B2B marketing operations, data architecture, and performance analytics — fostering innovation and continuous improvement across a connected technology ecosystem
- 8+ years of combined experience in Marketing Operations, Analytics, or Revenue Operations, including 3+ years of successfully leading a global team
- Experience with Salesforce, Marketo, Tableau, and DemandBase (experience with LeanData preferred)
- Proven success in scaling global operations, managing complex data environments, and leading cross-functional change initiatives
- Demonstrated understanding of B2B marketing funnels, attribution models, lifecycle processes, and subscription or recurring revenue models
- Deep analytics capability — translating data into actionable insights, forecasts, and strategic recommendations
- Excellent stakeholder management, communication, and collaboration skills with senior executives and cross-functional peers
- Experience using AI/automation tools, data architecture, and modern marketing analytics best practices
- We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application
What the job involves
- PagerDuty is seeking a strategic, data-driven, and revenue-focused Senior Manager, Marketing Operations & Analytics to lead a high-performing team responsible for marketing systems, processes, and insights that power our go-to-market engine
- Reporting to the VP, Revenue Marketing & Operations, this leader will drive global scalability, operational excellence, and measurable pipeline impact by aligning marketing programs with revenue strategy
- Lead, coach, and develop a blended, global team of marketing operations and data analysts focused on performance, accountability, and continuous optimization
- Foster strong cross-functional alignment across Marketing, Sales, Operations, Ent Applications, and Business Intelligence on the governance and execution of shared operational systems and processes to improve efficiency and outcomes
- Own the marketing technology stack — including Marketo, DemandBase, and LeanData — ensuring data integrity, process efficiency, and workflow alignment across global teams
- Drive scalable process design and platform governance to enable global lead management, scoring, routing, and funnel optimization
- Lead adoption, training, and change management initiatives around the tech stack that maximize utilization and measurable ROI from the tech stack
- Oversee the design and delivery of global marketing performance dashboards, reports, and attribution analysis across campaigns, pipeline, and revenue outcomes
- Partner with Business Intelligence and Ent Applications to develop unified data models and accurate forecasting frameworks
- Ensure cohesive data governance, quality standards, and cross-system hygiene
- Translate data insights into strategic business recommendations, influencing go-to-market strategies and revenue planning
- Partner with Revenue Operations, Sales, and Data Engineering to align marketing data architecture with company-wide revenue systems
- Contribute to data governance initiatives that ensure compliance, consistency, and performance across platforms
- Collaborate closely with Integrated Campaign and Field Marketing teams to operationalize global campaign execution and reporting readiness
- Help scale processes and develop standards that accelerate lead-to-revenue velocity and improve marketing ROI
- Champion adoption of AI, automation, and advanced analytics tools to improve operational efficiency and insight generation
- Drive innovation through continuous evaluation of new technologies, process enhancements, and data-driven experimentation
- Promote a culture of agility and operational excellence, embedding a mindset of scalable growth and performance measurement
Our take
PagerDuty helps businesses monitor their tech stacks, manage incidents and alert engineers when things go wrong. Serving enterprises such as GE, Capital One, IBM and Spotify, the company has become a key player in the space.
While it’s best known for its alerting capabilities, PagerDuty has expanded well beyond that over the years. For example, the company released AIOps services that aim to help businesses reduce the amount of noisy and unnecessary alerts. All-in-all, PagerDuty has become an essential product for DevOps teams, which has greatly contributed to its success.
The company has been recognized as playing a key role in driving innovation and building solutions for the sector. Off the back of post-IPO funding, it has continued to release new features and update its core products towards providing cutting-edge services into the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2018
$90m
SERIES D
Apr 2017
$43.8m
SERIES C
Total funding: $173.8m
Company benefits
- 20 hours per year of paid volunteer time
- Health insurance
- Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
- Generous paid parental leave and return to work policy to help with transition back
- Generous paid time off
- Hands-on career and leadership development programs
- Flexible workplace/WFH
Company HQ
SoMa, San Francisco, CA
Leadership
Alex Solomon
(Co-founder, CTO & GM (Platform))Previously an Engineer at Amazon. Was also CEO at PagerDuty for 10 years
Jennifer Tejada
(CEO & Chairperson)CEO since 2016. Also serves on prestigious boards like The Estée Lauder Companies.
Salary benchmarks
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