Senior Engineering Manager, ServiceTitan
Data
$202-270.2k
+ Equity
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$202-270.2k
+ Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- This is an exciting opportunity to combine your technical expertise with strong leadership skills to impact our rapidly growing organization
- 10+ years of industry experience with at least 4+ years experience managing multiple engineering teams working on large scale, complex, and highly available environments
- Proven experience leading, mentoring, and growing high-performing engineering teams
- Strong background in contributing to the architecture and design (architecture, design patterns, reliability, and scaling) of complex data systems
- Hands-on experience building and managing real-time and batch data pipelines
- Experience with technologies like Snowflake, Athena,, Clickhouse, Flink, Kafka, and Airflow
- Proficiency with big data technologies such as Spark, Python, DBT, and SQL, including leveraging Snowpark for advanced analytical workloads
- Familiarity with the latest Generative AI technologies for data engineering development (e.g., Cursor, Copilot)
- Experience defining and reporting on team-specific operational metrics, and managing on-call responsibilities
- Solid understanding of CI/CD tooling (e.g., GitHub Actions), observability platforms (e.g., DataDog, MonteCarlo), and monitoring best practices. Experience defining and reporting on team-specific operational metrics
- Experience with implementing shift-left data governance principles, including data quality, lineage, and access control
- Familiarity with metadata management tools and concepts, such as data catalogs and metadata registries
- Excellent communication, interpersonal, and collaboration skills with a proven ability to drive cross-functional data platform initiatives
- Experience with cloud infrastructure (Azure, AWS, or GCP)
- B.S., M.S., or PhD degree in Computer Science or a related field or equivalent experience
What the job involves
- As a Senior Manager, Software Engineering in the Data Platform organization, you will lead and grow a team of talented software engineers focused on building and optimizing our core data platform. You will play a pivotal role in shaping our data strategy, driving architectural decisions, and ensuring the delivery of high-quality, scalable, and reliable data solutions
- Lead and Mentor: Lead, mentor, and grow a team of data engineers, fostering a culture of innovation, accountability, and continuous improvement. Provide guidance on career development, performance management, and technical best practices
- Strategic Planning & Execution: Partner with product management, architects, and other engineering leaders to define the roadmap for the data platform. Drive the execution of strategic initiatives, ensuring alignment with overall company goals
- Architectural Vision: Contribute to the architectural vision and design of the data platform, ensuring high availability, scalability, fault tolerance, and security
- Technical Leadership: Provide technical leadership and guidance on complex data engineering challenges, including data ingestion, transformation, warehousing, and analytics. Champion high-quality code, robust observability and testing, and efficient development processes
- Process Improvement: Establish and enforce best practices for software development, data governance, and data quality, including the adoption and refinement of Agile/Scrum methodologies. Drive continuous improvement in team processes and engineering methodologies
- Cross-functional Collaboration: Collaborate closely with various engineering teams, and stakeholders to understand their data needs and deliver effective solutions. Develop strong partnerships to drive cross-functional data initiatives
- Operational Excellence: Oversee the operational health of the data platform, including monitoring, alerting, on-call, and incident response. Define, track, and improve metrics for the team's operational health and data platform performance
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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