Principal DevOps Engineer, Upgrade
Infrastructure Performance
+ Stock option plan
Offering responsible credit to mainstream consumers
Be an early applicant
Offering responsible credit to mainstream consumers
1001+ employees
Be an early applicant
+ Stock option plan
1001+ employees
Company mission
To help our customers move in the right direction with responsible financial products that put more money in their pocket.
Role
Who you are
- 8+ years of relevant production-level experience
- Experience with VictoriaMetrics
- Experience with Sumologic
- Experience with tracing tools (e.g. OpenTelemetry, Honeycomb, Tempo)
- Experience with profiling tools (e.g. Pyroscope)
- Knowledge of cloud monitoring, logging and cost management tools
- Programming/scripting knowledge (Go, Java, or Python) and understanding of JVM concepts
- In-depth knowledge of AWS services, hands-on experience in AWS provisioning using terraform
- Experience with containerized applications and Kubernetes / EKS. Creating and updating / maintaining Helm charts
- Understanding of microservices architecture and debugging/investigation techniques
- Strong understanding of systems, networking and troubleshooting techniques
- Experience in automated build pipeline, continuous integration and continuous deployment
- Ability to operate in an agile, entrepreneurial start-up environment
- Experience with running Linux in production
What the job involves
- We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives
- Build a resilient, secure, and efficient cloud based observability platform
- Monitor and troubleshoot platform issues, including finding solutions to reduce known issues
- Build and scale the observability infrastructure to meet rapidly increasing demand
- Develop and improve operational practices and procedures
- Sample projects:
- Improve database monitoring: develop custom prometheus exporters in Go for use cases that go beyond what is possible with SQL exporter. Create Grafana dashboards and alerts for these new metrics
- MCP servers for observability: deploy MCP server to integrate our observability stack with our LLM tools
- Our Tech Stack:
- Monitoring: VictoriaMetrics, Grafana, Prometheus, OpenTelemetry, Honeycomb, Sumologic
- Infrastructure as code: Terraform
- CD: GitOps, ArgoCD, ArgoRollouts
- CI: Tekton
- Scripting: Bash
- Programming: Golang (preferred)
- AWS: EKS, Cloudwatch, S3, DynamodDB, RDS, SNS, SQS, Lambda
Our take
Most credit cards don't encourage the owner to pay down their debt. The longer it takes to pay off the balance, the more money lenders are set to make. Upgrade is an online lender and card issuer doing things differently. The company offers personal loans and credit cards but with a fixed instalment structure and a set number of equal payments. This ensures the balance reduces every month.
The company believes this model reduces default rates, as borrowers are forced to pay down rather than maintain their debt, and it encourages a greater commitment to repay the balance. Further, by combining the ease of a Visa card with the fixed payments and decreased rates of a personal loan, Upgrade sets itself apart from competitors.
In 2021, Upgrade launched its mobile banking and debit card as a strategy to onboard new customers and increase loyalty. The fixed-rate nature of the company's cards is expected to be of use to customers in future years in an environment of rising rates. Upgrade also plans to expand beyond the U.S. in the future, which will represent new challenges for the business as it adapts to alternative regulations.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Nov 2021
$280m
SERIES F
Aug 2021
$105m
SERIES E
Total funding: $547m
Company benefits
- Stock option plan
- 100% paid coverage of medical, dental and vision insurance
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
Company HQ
Financial District, San Francisco, CA
Leadership
Renaud Laplanche
(Co-Founder & CEO)After an MBA at London Business School, Renaud spent 5 years as an Associate at Clearly Gottlieb Steen & Hamilton and co-founded MatchPoint. They then left Oracle after a year to co-found Lending Club in 2006 and co-founded Upgrade in August 2016.
Adelina Grozdanova
(Co-Founder & Head of Investor Group)Adelina started their career with 6 years at Morgan Stanley after a degree at Princeton. They left banking in 2012 to join Lending Club as VP, and after 3 years co-founded Upgrade, serving as Head of Investor Group since 2016.
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