Senior QA Analyst, Jagex
RuneScape: Dragonwilds
+ Discretionary annual performance bonus
Video game studio
Be an early applicant
Video game studio
501-1000 employees
Be an early applicant
+ Discretionary annual performance bonus
501-1000 employees
Company mission
To make forever games that connect and inspire players all around the world.
Role
Who you are
- Proven experience managing QA for multiplayer or live-service products, with hands-on expertise in networking, replication, persistence, matchmaking, and server performance testing
- Strong understanding of open-world and multiplayer testing challenges, including streaming, AI interactions, server stability, desynchronisation, and save/load systems
- Demonstrated ability to define and drive risk-based test strategies in a live-service environment, collaborating across cross-functional development teams
- Experience testing compatibility, certification, and performance testing
- In-depth knowledge of QA tooling (e.g. JIRA, Xray, TestRail) and familiarity with specialist debugging, profiling, or network analysis tools
- Proven experience mentoring QA team members and contributing to the improvement of quality processes across a development organisation
What the job involves
- As a Senior QA Analyst on RuneScape: Dragonwilds, you’ll take ownership of the testing process for our open-world survival game built in UE5
- From base building to combat, progression, persistence, and survival mechanics, you’ll be instrumental in ensuring the stability, performance, balance, and quality that players expect from a living and evolving world
- Working closely with multiple internal teams, you’ll shape our test strategies and drive quality ownership throughout the product
- As a senior member of the QA team, you’ll mentor others, lead on process improvement, and help define what great looks like for live-service multiplayer game development
- Own the testing strategy for RuneScape: Dragonwilds’ complex systems, ensuring every system delivers a fair, stable experience for players
- Define and evolve test strategies leveraging Unreal Engine 5, automation, telemetry, and profiling tools, driving quality at a level that matches the ambition of the game
- Act as a Subject Matter Expert across QA and gameplay domains, using player telemetry, defect trends, and exploit analysis to proactively surface risks before they impact players
- Mentor and develop members of the QA team, raising the bar for multiplayer and live-service testing practice across the organisation
- Partner across disciplines — from development and design to Live Operations, Localisation, and Submission — ensuring quality ownership and risk communication runs through every stage of development
Our take
Founded in 2000, Jagex is the video game studio behind the RuneScape titles. It is one of the largest British video game studios, having ammased 2.4 million active subscribers, one million free-to-play users, and over 300 million lifetime RuneScape accounts.
Jagex specialises in "forever games", in which players can continue to discover new experiences and challenges without ever reaching an end. RuneScape is a perfect example of this approach, still receiving updates over twenty years after its initial release.
On top of the RuneScape franchise, the company's acquisition of Gamepires brought titles such as SCUM under the company's banner, which it is also working to make into a forever game. It also acquired Pipeworks - adding a Games-as-a-Service platform to its broadening portfolio.
In 2024, it was announced that Jagex would be bought by CVC Capital Partners and Haveli Investments. This represents a move that will position it well to pursue creating more new and innovative player experiences in the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Private Healthcare, including Dental Plan
- £75 Monthly Energy Allowance (paid on top of your salary)
- Generous Pension Contributions
- Free Gym Membership
- Employee Assistance Programme & Onsite Counselling
- Life Insurance X4 your Salary
- Income Protection 75% Salary
- Annual performance bonus & Pay Reviews
- Enhanced Maternity and Paternity - from day 1
- 25 days annual leave +Bank holidays (Increasing by 1 day per year of service up to 30 days)
- Flexible Working Hours
- Flash Bonuses
Company HQ
Milton, UK
Leadership
Phil Mansell
(CEO)Has worked at Jagex since 2011, beginning as Lead Designer then transitioning through roles to become VP of Studios then CEO. Also former Board Member for Ukie and Lead Designer at Climax and Sony Computer Entertainment Europe.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 3 more jobs at Jagex