Staff Solutions Engineer, Shopify
DACH
More information about location
Cloud-based, multi-channel commerce platform for SMEs
Job no longer available
Cloud-based, multi-channel commerce platform for SMEs
1001+ employees
Job no longer available
More information about location
1001+ employees
Company mission
Shopify's mission is to make commerce better for everyone, so businesses can focus on what they do best: building and selling their products.
Role
Who you are
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion — and embrace differences and disagreement to get shit done and move forward
- Strong business acumen and understanding of how businesses operate
- Fluent English and German
- Good rhetorical skills and experience in engaging with Customers
- Solid understanding of Cloud-based technologies and SaaS fundamentals
- Ability to co-own the Sales Cycle together with the Sales Team
- Curiosity when engaging with various stakeholders and new technologies
- Deep understanding of technical strategy as it relates to operating and growing commerce businesses
- Demonstrate great solution selling - Through storytelling and solution demos, help merchants understand how Shopify solves challenges and visualize their future with Shopify
- Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on
- A great video conference presence with confidence handling executive-level conversations
Desirable
- Is some of this tech new to you? That’s OK! We know not everyone will come in fully familiar with this stack, and we provide support to learn on the job
- Extensive experience in presales solutions engineering or consulting
- Hands-on skills of Frontend Web development (HTML, JavaScript, CSS, Liquid)
- API knowledge (REST and GraphQL) for enterprise integrations
- ECommerce experience and knowledge of latest trends (storefront implementation, omni-channel, supply chain, B2B)
- Experience building business cases and communicating ROI
What the job involves
- Solution Engineering plays a key role in helping merchants to choose Shopify. In pre-sales, we build merchant confidence by acting as a technical business consultant
- To get this done, we partner with the Sales team to drive the sales process
- We build product demos that help merchants visualize their future with Shopify and provide business value
- Working to help vet and close deals from a technical requirements perspective for both our Enterprise Sales team and development partners/agencies
- Engaging with enterprise clients through requirements discovery and strategic consulting sessions
- Become a Thought Leader when it comes to Commerce and provide best practices to our merchants
- Creating customized product demos and proof of concepts for use during on-site or virtual client demonstrations
- Becoming an expert on Shopify’s application ecosystem and integrations
- Aligning with product and RnD teams on future roadmaps and sharing feedback on released features and client trends
- Mentoring and coaching the sales team on technical aspects of Shopify PluS
Our take
Prior to Shopify, eCommerce solutions for online businesses were a pretty ramshackle affair, either picked from a poor selection of expensive off-the-shelf products or developed in-house. Shopify was born from its founder's frustration in setting up a store to sell snowboards online. Since then it has grown into the world's biggest eCommerce platform, with over 1 million active merchants using the platform to sell almost anything imaginable over the internet.
Today Shopify has a commanding lead among eCommerce platforms, though it may be threatened by the rapid growth of its rival WooCommerce, which is popular in online stores built using WordPress. However Shopify has made moves to stay ahead of the competition, developing new products such as Shopify Collabs which makes it easier for influencers to collaborate with brands, and offering financing services to eligible merchants to support their business growth.
Shopify has enjoyed strong growth in the years since its IPO, achieving more than 26% revenue growth compared to 2022 in 2023 alone, driven by the continuing shift to online shopping and the improved capabilities of the platform. It will be looking to build on this growth by continuing to develop its range of products and making further strategic acquisitions to support its platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Dec 2013
$100m
SERIES C
Oct 2011
$15m
SERIES B
Total funding: $122.3m
Company benefits
- Great parental leave policies, including a $1000 baby bonus
- Work from home opportunities
- Health insurance
Company HQ
Downtown, Ottawa, ON
Leadership
Tobias Lütke
(CEO)Launched an online snowboard shop before shifting to e-commerce and building Shopify
Salary benchmarks
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