Data Lead, Dojo
Consumer Products
3-5 days a week in office
We empower businesses to thrive in the experience economy.
Job no longer available
We empower businesses to thrive in the experience economy.
1001+ employees
Job no longer available
3-5 days a week in office
1001+ employees
Company mission
To empower businesses to thrive in the Experience Economy, by creating the tools and technology that turn transactions into meaningful relationships.
Role
Who you are
- We are seeking a talented data leader who can cut through complexity to provide pragmatism and clarity
- You will have strong people and product leadership and management skills, with the ability to motivate and inspire your team and the broader data community leading by example
- You will have a proven ability to build relationships and influence stakeholders, including at the exec level
- You will help shape the strategic direction of the Tribe and support that with a data strategy and its execution
- You care about customer impact and consistently ensure work is aligned to strategic priorities, maximising impact in the short and medium/long term
- You are the Customer-focused person in the engineering discussion and the person pointing out the technical considerations in business forums
- You will have a passion for mentoring and coaching and will provide technical leadership to your team and the Tribe across multiple disciplines (eg. analytics, ML, engineering)
- An applied understanding of descriptive and predictive analytical concepts
- You’re able to implement core data-driven frameworks like customer segmentation and user personas
- You are familiar with experimentation methodologies, and OKR framework, and understand how to build metrics to measure your team and Tribe’s impact
- You think about data as a product and can work collaboratively with other data leads across the company to efficiently capture and transform data and create new revenue and better customer experience opportunities across the company
What the job involves
- Within Dojo, the Consumer Products Tribe sits at the intersection of Dojo’s B2B2C ambitions with a mission “To create a world where you can access the experience economy anywhere, anytime”
- We are looking for an experienced Data Manager who will lead the data strategy of the Consumer Tribe and a cross-functional team of 5 talented data professionals, working embedded in the Tribe
- You will be part of an established, multidisciplinary leadership team working closely with your product, design, engineering, sales and product marketing counterparts
- You will also be part of the Data Chapter Leadership team, a role model for data across Dojo and collaborating closely with the Director of Data
- Proactively lead the identification of areas of risk or opportunity, utilising tools for scalable and actionable access to data and insights, delivering it to stakeholders at all levels of seniority
- Collaborate with interdisciplinary teams to refine or define KPIs on what success looks like
- Partner with PMs to develop rigorous insights to inform prioritisation and recommendations, planning of the product roadmap, as well as tracking measures of success - to improve customer and consumer outcomes
- You’ll help to shape the direction of the wider data organisation leading the adoption of the best-in-class tooling already available across the tribe
- As you acquire an in-depth understanding of the Consumer Products Tribe, you’ll act as a champion for the tribe to evangelise data standards and processes within and across others
Salary benchmarks
Our take
Dojo has been around for over ten years, after starting in 2009. In that time they have very much established themselves as a go-to partner for small businesses using card payments, allowing them to take control over the end-to-end payments process.
Their customer first strategy has made them a market leader, meaning they are handling more than £20bn in transactions each year. Since launching Dojo has grown to team of more than 950 and they have opened offices throughout the UK. The company has become profitable, and in the year ahead are looking to grow the team further and expand internationally, including in Ireland, Spain, France, and Italy.
The payments platform sector has become increasingly competitive as more and more entries to the market are trying to find niche spaces to play in. However, Dojo have not only established a foothold but have managed to grow their small business clientele over the years. They have set themselves apart with their customer-first approach, building their product specifically to address the needs of customers and continuing to keep customers at the centre of every decision.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Supportive management
"Management goes to great lengths to make sure we have what we need to succeed - training, projects which support personal growth, informal sessions,..."
Company benefits
- Private medical, dental, and life assurance
- 6 months paid maternity leave and 10 weeks paid paternity (baby bonding) leave
- Employee assistance programme, mental health champions, and our mental health support platform, Spill.
- Peppy, a specialist health app that provides support for your health, including menopause, fertility, women’s health, and men’s health
- GymFlex and Fitness classes
- 25 days holiday, and we'll increase this one day for each year you're at Dojo
- Holiday trading, up to 5 days per year
- Birthday Leave
- 4 weeks fully paid sabbatical after 4 years of continuous service
- Women in Leadership Mentorship Programme
- Learning & Development opportunities with Career Pathways
- Cycle to Work Scheme
- Electric car leasing
- Charitable giving
- Dojo socials
- Dog friendly offices
- In-office barista
Company values
- Customer Obsessed - We focus on the details to help customers thrive
- Curious - We have an insatiable to desire to learn and innovate
- Relentless - We persevere even when it’s easier not to
Company HQ
Paddington, London, UK
Articles
Leadership
Jan Farrarons
(Co-founder)Was a Director of Global Payments inc before founding JudoPay, Capital on tap and Paymentsense
George Karibian
(Co-founder)Serial entrepreneur. Also founded Euroffice, XLN Telecom, Capital on Tap and Judo Payments
Diversity, Equity & Inclusion at Dojo
- Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.
- Our employee-led communities, including The Black Experience, Women at Dojo, and Pride at Dojo, exist as safe spaces of respect and privacy led and driven by individuals rather than the People Team. Anyone can set one up.
- We partner with ColorInTech & Black Tech Fest to ensure wide access to talent.
- Learn more about Diversity, Equity, and Inclusion at Dojo at https://www.dojo.careers/our-culture/diversity-equity-inclusion/
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