Senior Product Design Manager, Discord

• 10+ years of experience in scaled consumer-facing digital product design work, ideally including growth, onboarding, acquisition, or lifecycle product experiences
• 4+ years directly managing design teams of 4 or more, with a track record of growing talent and building cultures of creative excellence
• Ability to bring simplicity and clarity to complex problems or opportunity spaces, and turn insights into compelling product directions
• Experience designing acquisition, activation, or lifecycle experiences, with a strong sense of how early product moments shape long-term retention
• Ability to communicate to peers and executive stakeholders in ways that drive action and uplevel execution
• Strong leadership skills rooted in empathy: you understand how to staff and grow your direct reports in challenging, supportive ways while motivating teams to deliver excellent results
• Comfort operating in ambiguity and navigating tradeoffs between business goals and user value
• A working understanding and curiosity of AI-assisted design workflows - from ideation and prototyping to generative UI - and the design judgment to know when AI output needs a human hand before it ships

Desirable

• As our Senior Design Manager, you'll report to the Director of Product Design and lead a talented team of designers across the full product development cycle, from strategic visioning through launch and iteration. Your team owns the new user's journey — spanning discovery, sign-up, onboarding, notifications, and the earliest days of the Discord experience
• Lead and grow a team of product designers working across acquisition, activation, and re-engagement
• Inspire teams through strategic storytelling, leading vision sprints that turn complex problems into compelling product directions with milestoned experimentation proposals
• Balance competing priorities between growth velocity, user value, and product quality, ensuring we build experiences that are effective, high craft, and responsible
• Uphold high design quality standards, and bring moments of delight and joy across the new-user journey, while ensuring our solutions respect user agency and build trust
• Partner closely with cross-functional leaders in product, engineering, and data science to align on strategy and execution
• Champion informed design — through product design, user research, and data — helping your team deeply understand both new and returning users
• Foster a culture of creative excellence, where designers feel empowered to tackle ambiguous problems with empathy and innovation