Manager of Revenue Operations, ZipRecruiter

• The ideal candidate is a technology-savvy leader with a deep understanding of the intricate needs of GTM departments and a passion for innovation
• 7+ years of experience in Revenue Operations, Sales Operations, or related GTM technology management roles
• 4+ years of people management experience
• Bachelor’s degree in Business Administration, Marketing, Information Systems, or a related field
• Experience designing, implementing, and optimizing a B2B go-to-market technology stack
• Strong understanding of AI applications in GTM workflows (e.g., predictive analytics, personalization, engagement tools)
• Familiarity with GTM tools, including:
• CRM (Salesforce, HubSpot)
• Sales engagement & enrichment (Outreach, ZoomInfo, LinkedIn Sales Navigator)
• Marketing automation (Pardot, Marketo)
• Conversation intelligence (Gong, Salesloft)

Desirable

• ZipRecruiter is seeking a strategic and forward-thinking Manager of Revenue Operations to spearhead the strategy, implementation, and optimization of our go-to-market (GTM) technology stack
• This critical role will be the central owner of the systems that empower our Sales, Customer Success, and Marketing teams
• You will be responsible for translating business requirements into a cohesive and powerful tech stack, with a key focus on identifying and integrating cutting-edge AI solutions to build a more efficient, automated, and intelligent revenue engine
• This role is pivotal in ensuring we are not just keeping up with, but staying ahead of, the technological curve to maximize our revenue potential
• Own and execute the roadmap for our GTM tech stack, with a focus on integrating AI solutions that create a competitive edge
• Lead and develop a team of GTM technology specialists, fostering a culture of innovation and continuous improvement
• Partner with GTM stakeholders to translate business needs into technical requirements and use cases, including for AI-powered tools
• Research and evaluate AI and GTM vendors, lead proof-of-concepts, and manage tool selection, implementation, and contracts
• Identify opportunities to automate sales, marketing, and CS workflows (e.g., lead scoring, forecasting, conversation intelligence)
• Ensure seamless integration and data flow across platforms to support a unified customer journey and GTM alignment
• Optimize existing tech stack performance, user adoption, and return on investment
• Collaborate with Product, Engineering, and Analytics teams to support data infrastructure and governance for reporting and forecasting
• Develop training and enablement programs to ensure GTM teams fully utilize the tech stack and AI capabilities