Senior Revenue Operations Analyst, Homebase
$85-110k
+ Stock Options
More information about location
2+ days a week in office
Employee scheduling software for small businesses
Job no longer available
Employee scheduling software for small businesses
1001+ employees
Job no longer available
$85-110k
+ Stock Options
More information about location
2+ days a week in office
1001+ employees
Company mission
To make local business teams unstoppable.
Role
Who you are
- You’re a builder
- You’re a self-starter who thrives in a fast-paced and changing environment
- You set big goals for yourself and work hard to accomplish them
- You thrive in a performance-driven environment where your contributions are recognized
- You’re excited at the prospect of being an early team member and flexing your entrepreneurial muscle
- You crave impact—and you’re ready to build something amazing and long-lasting
- 3-5 years of relevant experience in a Revenue Operations role, preferably within a pre-IPO SaaS company, with at least one year managing a tech stack
- Strong understanding and strong opinions on what a high-volume, Product-Led Growth SaaS environment looks like
- Experience understanding Sales and Customer Success workflows, and configuring, building, and administering systems to make those workflows better
- Ability to move fast and prioritize a high volume of work requests based on business impact, set expectations with requesters, and consistently deliver on those expectations
- Experience communicating technical information to non-technical audiences
- Able to partner with leadership teams to influence strategy and change initiatives through deep knowledge of how to leverage technology
- Habit for thinking in processes and data
- Knowledge of Salesforce and related tools (telephony systems, Gong, etc) is a plus
What the job involves
- We’re looking for an outstanding Senior Revenue Operations Analyst to own the tooling stack and processes our Sales, Customer Success, and Support teams use to win
- Alongside our Salesforce administrator, you will own our GTM tooling strategy and execution
- Reporting to the Head of RevOps, you will work closely with Go-to-Market leadership and Analytics to help our teams drive better customer outcomes
- This role includes both setting our tooling strategy, and hands-on building workflows, tooling, and processes
- GTM Technology Strategy: Develop and execute a technology roadmap that aligns with our Product Led Growth (PLG) objectives
- Cross-Functional Collaboration: Collaborate closely with sales, marketing, product, customer success, and support teams to understand their technology needs and optimize processes
- Choosing and implementing new systems: Oversee the selection, implementation, and integration of technology platforms (CRM enhancements, marketing automation, analytics tools, etc.) to support GTM functions, current and future, and drive revenue growth
- Hands-on systems development: high throughput in configuring and optimizing the systems used for driving growth in a Product-Led, high-velocity environment
- Enable Data-Driven Decisions: we rely on data to make decisions and understand what we can do better. Our GTM tools and workflows need to capture the data needed to understand our business accurately
- Change Management: Drive organizational change by promoting the adoption of new technologies and best practices to enhance GTM effectiveness
- Training and Enablement: Develop training programs to empower GTM teams to leverage technology tools effectively and efficiently
- Help guide the introduction of AI to our customer-facing teams at Homebase
- Be a team player! We’ll win together and commit to bringing a collaborative attitude to the table every day
Application process
- What to Expect During the Interview Process:
- Meet the Talent Acquisition team, Lauren B
- Meet the Hiring Manager, Josh L
- Participate in a Technical Interview
- Meet the Leadership team
- Professional Reference Checks
- Background Check + Offer Stage
- Welcome to the team, Homie💜🎉
Our take
Homebase provide employees and businesses with time tracking applications, with a range of other HR functionality built in. Homebase automates the process of managing employee scheduling, and also helps companies improve internal communications.
The company contributes to the reduction of paperwork in an office by turning an array of devices into time clocks that track hours and overtime, while also providing payroll support. This makes it easier for companies to remain in sync, running a more efficient operation as a result.
Given that Homebase's customer base of small businesses is not able to pay a lot for its product, scale is the key driver in the company's future success. With over 100,000 customers already, its significant venture capital backing will ensure that the company will be able to grow (notably it's investing in Canadian talent) to provide its services on a profitable scale.
Freddie
Company Specialist at Welcome to the Jungle
Insights
29% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2024
$60m
SERIES D
Nov 2021
$30m
GROWTH EQUITY VC
Total funding: $189m
Company benefits
- Stock Options
- Paid parental leave
- Generous paid time off options
- Offsites, customer days & social events
- Work from Anywhere Month
- Medical, dental, and vision insurance
- 401(k) matching program
- Pre-tax commuter benefits
- Snacks + lunch on us at hub offices
- MasterClass at Work for ongoing learning
Company HQ
Yerba Buena, San Francisco, CA
Leadership
John Waldmann
(Founder & CEO)BA Political Science at Stanford. Associate at Boston Consulting Group, then KKR Capstone, before founding Homebase in 2014.
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