Senior Community Marketing Manager, Salesforce
$157.8-216.9k
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$157.8-216.9k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 5+ years of experience in marketing roles such as Community Marketing or Developer Marketing
- Deep understanding of the developer community and experience working with community leaders
- Strong verbal and written communication skills
- Passion for Slack, the product
- Relentless focus on the needs of the customer
- Results-driven: deep sense of accountability and the ability to drive large projects from start to finish
- Experience working with cross-functional teams to plan and execute community activities
- High energy and focus on making a positive impact
- Ability to work well under pressure and manage multiple tasks simultaneously
- Strong organizational and analytical skills
- Ability to travel to support community events globally (up to 25% travel)
What the job involves
- We are looking for a passionate, creative, and experienced community marketing manager to deliver world-class marketing programs for Slack Developers, who build customized solutions to solve business challenges and deliver real business value with both Salesforce and Slack
- You will be responsible for supporting the Slack Community program which brings Slack developers, admins, super users, and enthusiasts together to empower their success
- You will also be responsible for managing our presence at community events around the world
- This role is multi-functional and hands-on, and is an outstanding opportunity for a real 360-degree marketer, who thrives on making an impact
- Manage the operations of the Slack Community, including support for the Slack Community Workspace, Bevy, Trailblazer forums, Reddit, Stack Overflow, and more
- Support the Slack Community Group program and leaders through new leader onboarding, regularly preparing new resources, providing marketing support, and troubleshooting issues 1:1 with group leaders
- Analyze and provide insights for community by tracking KPIs and preparing regular reports
- Manage and execute Slack’s presence at community conferences and key developer events, partnering with the Salesforce community team and community leaders, including on-site event support
- Partner with the Salesforce, MuleSoft, and Tableau community teams to implement best practices and processes for Slack Community operations
- Build and scale community programs that empower community members to lead and execute independently
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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