Operations Manager, Bolt
Maintenance
Plus stock option package
More information about location
2+ days a week in office
Building the future of transportation
Open for applications
Building the future of transportation
1001+ employees
Open for applications
Plus stock option package
More information about location
2+ days a week in office
1001+ employees
Company mission
Bolt believes in a future with less car ownership and flexible urban mobility. By bringing reliable on-demand transport to the masses, they’re helping cities evolve towards decreased traffic congestion and pollution
Role
Who you are
- You have at least 3 years of experience in Operations, Warehouse Management or a related field
- You have proven experience in managing and developing teams, have strong negotiation and communication skills, and can easily network with people of various backgrounds
- You demonstrate a highly data-driven, analytical mindset, and you can examine data to optimise your team's activities and identify patterns and trends within the data
- You’re comfortable with managing multiple projects and processes simultaneously and crafting business frameworks to support business decisions
- You are fluent in English and German (B1 level minimum)
- You’re interested in shared mobility and new technologies, and you drive efficiency by improving and standardising processes
- Experience is great, but what we really look for is drive, intelligence, and integrity
What the job involves
- We’re looking for an analytical and hands-on Operations Manager Maintenance to join our Micromobility team in Berlin
- In this dynamic role, you’ll manage the local Maintenance team responsible for repairing our e-scooter/e-bike fleet and maintaining the highest quality standards
- As an Operations Manager Maintenance, you’ll be responsible for defining and implementing precise maintenance processes, and building and leading a strong and knowledgeable Maintenance team
- You'll work closely with the local Operations teams, Country Manager, and HQ teams, including Customer Support, Central Operations, Legal, and Marketing, to address any issues related to operations or products
- Additionally, you will actively lead and support expansion plans, ensuring global requirements are followed and nationwide standards are implemented
- Recruiting, training, and developing the Maintenance team and creating streamlined procedures and scalable processes to ensure efficient maintenance and boost productivity and profitability
- Defining and implementing standard operating procedures (SOPs) in collaboration with Lead Mechanics to establish an aligned warehouse setup and standard processes for inspecting, triaging, and maintaining e-scooters
- Owning, managing, and driving the expansion of the business in assigned cities and overseeing projects focused on business growth, process enhancements and customer satisfaction improvements
- Generating insights through analysis, developing advanced analytical models, and establishing reporting systems to ensure that individual warehouses are sufficiently staffed and stocked
- Ensuring compliance with all legal, health, and safety regulations and keeping relevant stakeholders informed of any changes or updates to avoid potential risks
Our take
Bolt is another company in the competitive ride-sharing market that's trying to take market share away from Uber in London and Europe more broadly. They operate in 100 cities and have over 25 million customers
Their strategy is to focus on markets where Uber used to have a monopoly and then they come in with a better offering for drivers
Bolt has the ability to grow aggressively for now as they're well financed. They face a similar to challenge to Uber in that no company in this space has established a profitable business model that isn't propped up by investors with deep pockets. Creating a sustainable model that's better for drivers than Uber is the way Bolt can win
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
37% female employees
26% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2022
$646.4m
SERIES F
Aug 2021
$617.6m
LATE VC
Total funding: $1.8bn
Company benefits
- Work from home opportunities
Company values
- Fearless - We solve complex challenges on a daily basis. It requires a team of fast-movers to push things forward and get the job done. We value passion over experience, mistakes over not trying
- Smart - We hire the smartest people - those who know that they don’t know everything. We make data-driven decisions and apply our learnings fast. It's about the impact, not the effort
- Responsible - With scale comes responsibility. We value the trust given to us by millions of people and do our best to make urban transportation reliable and available for everyone
Company HQ
Veerenni, Tallinn, Harju County
Articles
Leadership
Markus Villig
(CEO)Markus left his Computer Science degree to start Bolt (then Taxify) aged 19
People progressing
Joined as a Customer Support Specialist in Estonia. Moved to London after 3 years
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 12 more jobs at Bolt