Product Design Manager, Chime
Support & Tooling
$196.1-245.1k
Plus bonus and equity
Mobile banking for the everyday person
Open for applications
Mobile banking for the everyday person
1001+ employees
Open for applications
$196.1-245.1k
Plus bonus and equity
1001+ employees
Company mission
To make financial peace of mind a reality for millions of everyday people.
Role
Who you are
- A Bachelor’s degree in graphic design, product design, or related design field (or applicable experience)
- 7+ years of proven history shipping consumer mobile and/or web products
- 1+ years of experience managing and building design teams
- The attitude of leadership from behind and a knack for inspiring others to be their best every day
- The ability to balance business objectives with user needs and team needs. You represent all sides of the business and know how to create the best outcomes for each
- A relentless desire to make finance work for our user’s benefit
What the job involves
- We’re seeking a talented Design Manager to join the growing Product Design team at Chime
- You’ll oversee our expansion into new financial products and enable our members to access money when they need it, build credit, and grow wealth
- You’ll manage designers and roadmaps while contributing to critical cross-functional projects
- Your focus will be both making finance simple for our members and making the Chime design team amazing for our employees
- As a Design Manager, you’ll be responsible for developing and growing a product design team
- You’ll guide designers towards quality design and UX outcomes for our members while teaching them to stay mindful of business needs and constraints
- You’ll lead by example as you facilitate cross-functional collaboration and identify opportunities for the design team to operate more strategically, holistically, and effectively
- You’ll work closely with the Design Director as you establish a gold standard for design execution and a vision for the future of Chime’s products
- Most importantly, you’ll work with each designer on career development and personal growth, ensuring that Chime isn’t just a job, but a place designers can launch their careers
- Advocate for and enable user-first design decisions, ensuring that our products solve real problems effectively and meaningfully
- Empower your team by providing mentorship, clear direction, and removing obstacles to help them succeed
- Set and uphold a high standard for design excellence, serving as a role model and advocate for design within Chime and beyond
- Key partner contributing to roadmapping, priority setting, and design delivery across multiple product development teams
- Effectively communicate design vision and decisions, fostering collaboration and alignment with cross-functional partners, including product managers, engineers, researchers, and executives
- Implement and manage design project management best practices, including creating Gantt views to track timelines, dependencies, and deliverables. Ensure alignment with team capacity and business goals, fostering cross-functional collaboration and driving timely delivery of high-quality design outputs
- Manage and iterate upon our team processes, support career growth, and foster a collaborative and inclusive design culture
- Comfortable with ambiguity, wearing multiple hats, helping to work on any project as needed
Our take
Chime is part of the growing realm of fintech banks and providers, emphasizing straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.
In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meager interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.
With a remarkable ascent in its trajectory, Chime's current valuation stands at $25.5B, a staggering $23.5B surge from its early 2019 valuation, underscoring its impressive and swift expansion. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
0% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2021
$750m
SERIES G
Sep 2020
$485m
SERIES F
Total funding: $2.0bn
Company benefits
- Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
- Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
- Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
- Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events
Company values
- Be member-obsessed: We are guided by a deep understanding of our members' needs and a devotion to meeting those needs at every step. We practice empoathy in everything we do
- Be human: We keep it real. We build trust and connection with our members by making them laugh, feel understood, and get inspired
- Bew bold: We dream big. We set audacious goals, tackle the hard stuff, and do things that no bank has done before. We see a broken industry and believe in our ability to change it forever
- Simplify: We start with the simplest solution and only add to it if necessary. We are famously practical and focused. Our motto is "Do Less. Faster. More often."
- Make it happen: We measure the impact of our work and push hard to hit our goals. We find ways around roadblocks. We hold each other accountable to a high bar for performance
- Respect the rules: We take seriously our obligations to regulators, partners, and the public. We move fast and push for changes without cutting corners. We risk failure if we ever break the regs
- Team up: We know great work isn't done alone. We organize into teams that leverage the different strengths we each bring. We are stronger when we have each other's backs
- Chime in: As owners, we have an obligation to speak up. We share our ideas, ask hard questions, and give candid feedback. When others chime in, we value what they have to say
Company HQ
Nob Hill, San Francisco, CA
Articles
Leadership
Chris Britt
(Co-Founder & CEO)Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.
Ryan King
(Co-Founder)Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.
Salary benchmarks
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Diversity, Equity & Inclusion at Chime
Erica Johnson (Head of Diversity, Equity, and Belonging)
- Https://medium.com/life-at-chime/its-a-chimed-life-meet-erica-johnson-our-new-head-of-diversity-equity-and-belonging-6f911b837678
- Https://medium.com/life-at-chime/the-value-of-buy-in-from-leadership-how-our-crg-exec-sponsors-make-chime-and-our-crgs-a-f2996aa4c41a
- Https://medium.com/life-at-chime/scaling-crgs-how-diversichime-helps-grow-our-crgs-with-intentionality-and-intersectionality-28af791a5148
- Https://medium.com/life-at-chime/the-cost-of-being-yourself-a4265f3e5a6e
- Https://medium.com/life-at-chime/chimehers-chimes-in-the-role-of-female-role-models-696702e81daa
- Https://medium.com/life-at-chime/chimers-chime-in-the-importance-of-being-out-at-work-883870d5d3c
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