IT Engineer, Sonatus

• The ideal candidate thrives in a fast-paced environment, can work autonomously, and demonstrates strong organizational skills while collaborating with remote global teams
• Minimum with a Bachelor’s degree in Computer Information Systems or related IT specialization with 5+ years of working experience
• Proven ability to work independently in a remote or satellite office environment, serving as the primary IT with minimal supervision
• Ability to participate in multiple projects simultaneously and prioritize effectively, handle assigned tasks with minimal supervision
• Strong hands-on experience with Linux Systems Administration (Debian and RHEL-based distributions)
• Understanding of networking protocols such as (IPSEC, HSRP, BGP, OSPF 802.11, 802.1X and QoS) and network troubleshooting
• Demonstrated experience with configuration management systems such as Ansible
• Experience with scripting in Bash, Python or any other language
• Experience working with Identity Provider (IdP) solutions and integration with LDAP and RADIUS
• Understanding of Mobile Device Management (MDM) solutions such as JumpCloud
• Experience with virtualization such as VMware ESXi, any public cloud (AWS, GCP, Azure), Docker and/or Kubernetes
• Exposure to lab management operations, including equipment bring-up, inventory control, and process documentation
• Strong interpersonal skills: team player, resourceful, and an effective communicator
• Sonatus is a fast-paced and innovative company and are seeking team members who are passionate about making a difference. If you are ready to take your career to the next level, we highly encourage you to apply

Desirable

• Sonatus is seeking a highly motivated IT Engineer to oversee our Ireland facility and lead IT support across EMEA
• This role combines IT (systems, networks, cloud) with lab operations (hardware bring-up, testing, troubleshooting, and asset management)
• In addition, you will manage employee onboarding and offboarding processes and serve as the primary point of contact for IT support in the EMEA region
• You will be the on-site owner for IT and lab readiness, ensuring reliability, security, and smooth operations
• Act as the primary IT and lab point of contact for the Ireland facility, independently managing daily operations and ensuring a safe, reliable, and productive work environment
• Manage LAN, WAN and wireless networks, monitoring, and optimizing for stability and security
• Ensure infrastructure reliability, performance, and security by implementing backup, failover, alerting, and disaster recovery mechanisms
• Provide end-to-end user support, including onboarding and offboarding employees
• Administer and maintain lab computers, servers, and Linux-based systems, including software installation, patching, and troubleshooting
• Participate in change and configuration management processes, contributing to production and lab environments
• Maintain documentation for lab processes and asset management records , configurations, and troubleshooting guidelines
• Proactively analyze system and network metrics to identify bottlenecks, optimize resources, and prevent downtime
• Collaborate with remote IT and engineering teams, providing updates and ensuring seamless cross-team support
• Other duties as assigned. Will include assisting with HW lab bring up and maintenance