Software Development Manager, Amazon

• You are great fun to work with
• You enjoy being a really great people manager
• You should have a proven track record in recruiting and retaining top talent and excel in day-to-day people and performance management tasks
• You have strong Agile and project delivery experience
• You have a strong engineering background with an understanding of OO Design and DNS Technologies, network and OS expertise is a plus
• Ideally, you have past experience working as a senior software development engineer
• You also have strong operational experience and have a track record operating highly available fault tolerant systems
• You know how to run a tight, lean, efficient operation
• You thrive operating in a fast moving, dynamic environment
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience in engineering team management
• Experience in engineering
• Experience in leading the definition and development of multi tier web services
• Experience partnering with product and program management teams

Desirable

• As our team grows, the AWS Infrastructure DNS team is seeking enthusiastic and talented Software Development Manager to lead a team that builds and operates the large-scale DNS systems used to drive the Amazon fleet
• You will own systems that are critical to the platforms that Amazon's global retail, AWS and Kindle businesses run upon -- the DNS services in Amazon's data centers and integration of Amazon's systems with Amazon Route 53 to manage public DNS
• This is your opportunity to pave the path for a new generation of DNS systems, to grow as a technology leader, and to work with some really smart people
• Building, motivating and mentoring a world-class systems & software engineering team is the most important part of this role
• This will include helping innovate and invent new value-add services layered on top of our existing services
• You will need excellent technical project management skills to deliver product roadmap items as well as other cross-team projects
• You enjoy keeping your technical skills reasonably current, to the point that you can still contribute to architecture discussions and code reviews
• You regularly take part in deep-dive troubleshooting exercises and drive technical post-mortem discussions to identify the root cause of complex issues
• You will want to measure everything and be very data driven using metrics, monitoring and alarming to measure and improve the operational processes and performance of your team
• AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure
• In other words, we’re the people who keep the cloud running
• We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on
• We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help
• You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles
• You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers
• And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion
• Technical and People Management, handle multiple priorities at once, find paths forward in difficult situations and lead independently
• Develop the best in the team and the organisation
• Keep pushing for higher coding, testing and operational standards
• Maintain relationships with key customers and seek product feedback on new ideas
• Respond to engineering initiatives and critically assess which ones you will fund
• Work with senior leadership on providing accurate and detailed reports of what your team is working on
• Roll your sleeves and get involves in technical work, whether it is building a system or refactoring a code base
• Keep improving the team and organisation structure by identifying opportunities to do things faster, better and more efficiently
• Be a leader-servant of a team of high performing software engineers with relentless high standards
• You will need to arbitrate difficult situations with no clear path forward
• Participate in design review meetings and meaningfully contribute
• Make contributions to code
• Participate in an escalation rotation to make sure we keep our services highly available
• We are serious about career progression, growing engineers across many levels and life-work balance. We are looking for a manager with similar ethos and somebody who can make trade-offs and high impact decisions
• The team owns goal critical to the success and growth of AWS so the leader will need to be comfortable relaying complex concepts to senior leadership