Senior DevOps Engineer, Goodnotes
£85-150k
Plus equity
Top-rated note-taking app
Open for applications
Top-rated note-taking app
201-500 employees
Open for applications
£85-150k
Plus equity
201-500 employees
Company mission
To create the best medium for human and AI collaboration.
Role
Who you are
- 6+ years production experience running large-scale, user-facing systems (preferably consumer mobile or collaboration tools)
- Deep expertise operating production EKS (or GKE/AKS) clusters at >10k pods scale – IRSA, Karpenter/cluster-autoscaler, service mesh (Istio or Linkerd), network policies, etc
- Mastery of GitOps tooling: ArgoCD (or Flux), Terraform/Terragrunt/Atmos, and cross-account deployment patterns
- Strong scripting/programming skills (Python/Go/Typescript preferred) for automation and tooling
- Experience with observability stacks that actually work at scale (Datadog or Prometheus + Thanos/Cortex, Grafana, OpenTelemetry, Loki)
- Solid grasp of cost optimization on AWS (Savings Plans, Karpenter, spot instances, S3 lifecycle policies) – we expect you to “own the bill”
- Proven track record reducing MTTR and toil through automation, runbooks, and SLO/SLI frameworks
- Comfortable with chaos engineering, blue-green/canary deployments, and zero-downtime database migrations
- Excellent communication – you can explain complex incidents to non-technical stakeholders and write blameless post-mortems that actually teach
- Passion for mentoring and raising the bar for the entire engineering organization
- Even if you don’t meet all the criteria listed above, we would still love to hear from you! Goodnotes places a lot of value on learning and development and will support your growth if needed
What the job involves
- You will join a small, high-owner distributed team (Europe + Asia) that owns Goodnotes’ global cloud infrastructure serving 30M+ monthly active users and growing fast
- We run a modern AWS-native, Kubernetes-first platform supporting consumer mobile apps, real-time collaboration, ML inference, and internal AI productivity tools. Expect high autonomy, direct impact on user-perceived reliability, and close collaboration with mobile, backend, ML, and internal-AI teams
- Please note that in certain locations, this role will be offered as a fixed-term contract
- Own reliability, performance, and cost for our multi-region AWS infrastructure (EKS, RDS Aurora, OpenSearch, S3, CloudFront, etc.) at 50M+ MAU scale
- Drive GitOps workflows (ArgoCD + Terraform/Atlantis/CDK) to make infrastructure changes safe, auditable, and fast
- Build and maintain golden-path CI/CD pipelines that let engineers ship to production multiple times per day with zero downtime
- Lead incident response, post-mortems, and chaos engineering experiments; target > 99.95% uptime while keeping costs under control
- Champion developer productivity: reduce toil, improve local development environments (devcontainers, etc.), and unblock teams with self-service tooling
- Mentor engineers across the company on infrastructure best practices and contribute to our Engineering Effectiveness roadmap
Application process
- An introductory call with someone from our talent acquisition team. They want to hear more about your background, what you are looking for, and why you’d like to join Goodnotes
- A short troubleshooting skills take home assignment
- A live coding technical interview - skills in DevOps, cloud infrastructure, CI/CD, containers, Linux, networking, and security, as well as your ability to clearly explain your thought process
- Engineering Manager interview - asking questions around your experience and technical projects you have been involved in
- Behavioural panel interview - answering questions around the Goodnotes company values and a short presentation on one of your passions
Salary benchmarks
Our take
Goodnotes is a digital note-taking tool for handwritten notes and (formerly) paper-based information. Thanks to its signature vector ink engine, the app delivers a precise and natural writing experience. It can read handwriting (even the worst handwriting) and allow users to search it, as well as convert it to text for easy sharing into other apps or even web pages. Goodnotes also supports importing, searching, and navigation through PDF, PowerPoint, Word, image files, and more.
The platform is available across iPhone, iPad and Mac. One of the leading note-taking solutions on the App Store (with over 14,000 positive reviews) it competes with apps like Notability and Paper by WeTransfer. Founded in Hong Kong, Goodnotes now operates across the UK and with a number of new features and acquisitions, its proving a powerhouse in digital productivity.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Focus on employee wellbeing
"Company cares about each and everyones wellbeing. A monthly budget is provided for everyone to take care of their physical and mental wellbeing. You..."
Funding (1 round)
Jun 2020
$6m
SEED
Total funding: $6m
Company benefits
- Stock options: Meaningful equity in a profitable tech-startup
- Excellent annual leave package + public holidays
- Flexible working hours and location, we're remote friendly!
- Medical insurance for you and your family
- Continuous learning: A learning and development budget or training or courses to build your skills
- Be your best self: A monthly budget for personal growth including books, language/music lessons and online courses
- Noise cancelling headphones
- Monthly wellness budget: Covering gym membership, therapy, massage and much, much more
- Amazing office space in central London and Hong Kong. Your Travel and lunch are also on us!
- Home office set up: Everything you need to create a productive workspace at home. Chairs, desks, hardware, it's covered
- Sponsored working visa with a relocation package to either of our office locations
- Annual team off-site: Get to know your colleagues
- Professional coffee equipment and freshly roasted beans in our offices
Company values
- Dream big
- Build great things
- Operate as an owner
- Win like a sports team
- Learn and grow fast
- Share our passion
- Be user obsessed
Company HQ
London, UK
Articles
Leadership
Steven Chan
(Founder & CEO)Goodnotes was created from Steven's frustration with taking readable and reusable handwritten notes on his first iPad. Since then, the company has grown to millions of happy users.
Paul Onnen
(Senior Vice President of Engineering)Paul loves building things that help make people's lives better and they are using this experience to help Goodnotes be successful as we continue to grow.
Minh Tran
(COO)Minh is a seasoned people and business leader who is obsessed with searching for the world’s best talent and building winning teams that are highly skilled, innovative, and passionate.
Rowena Chung
(Director of Product)Rowena leads product discovery and strategy across Goodnotes' product group. She is committed to understanding the users’ needs and enhancing their productivity and experience with the app.
People progressing
Bret joined Goodnotes in 2018 as a Senior Software Engineer. In 2023 he was promoted to a Principal Engineer.
Joined Goodnotes in 2021 as a Senior ML Engineer and is now a Senior Engineering Manager, leading a product team to build an incredible AI productivity experience impacting millions of users.
Cam joined Goodnotes as a Senior Brand Designer and 3 years later became the Global Brand Design Lead!
Rammy joined Goodnotes as a Senior QA Engineer in December 2019, transitioned to QA lead after 2.5 years and again to QA manager after 4 months.
Diversity, Equity & Inclusion at Goodnotes
Vivien Ko (People Ops Manager)
- We are a team of c 270, from 39 different countries... and still growing
- We believe diverse teams create better outcomes for users, teams, and businesses
- Learn more about one of our Female Directors https://www.goodnotes.com/blog/rowena-product-manager
- We know there's still a lot more we need to do - and we want you to be part of helping us on our DE&I journey!
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