Product Manager, GlossGenius
Business Scalability
$155-180k
+ Target equity
More information about location
2 days a week in office (Union Square, NY)
Operating system for appointment-based businesses.
Open for applications
Operating system for appointment-based businesses.
201-500 employees
Open for applications
$155-180k
+ Target equity
More information about location
2 days a week in office (Union Square, NY)
201-500 employees
Company mission
To enable business owners to reach new heights by growing their business and maximizing their income.
Role
Who you are
- 3+ years of product management experience, ideally within SaaS or startup environments; bonus for experience with internal tools and/or trust & safety platforms
- Strong ownership mindset – you take full accountability for outcomes, drive projects forward with minimal oversight, and proactively solve problems before they become blockers
- Creative problem solver who thinks beyond conventional solutions and explores innovative approaches to complex challenges
- Curious and AI-forward – actively explores how to leverage AI and emerging technologies to solve customer and operational problems; stays informed on industry trends and experiments with new tools
- Impact-oriented with execution rigor – focused on delivering meaningful business outcomes while maintaining high quality standards and attention to detail throughout the product development process
- Demonstrated ability to drive features from concept to launch, partnering closely with design and engineering to execute with quality and speed
- Solid product intuition with the ability to understand user needs, identify opportunities, and contribute to the product vision
- Passionate about empowering independent business owners; brings empathy and a customer-first mindset to everything they build
- A clear, concise communicator who can work effectively with cross-functional partners and build alignment across the team
What the job involves
- GlossGenius has been empowering independent entrepreneurs in the beauty, health and wellness space to follow their dreams and successfully grow their businesses
- As an AI-first company, we're redefining what's possible for small to large business owners by solving complex problems through innovative technology that puts intelligence at the center of everything we build
- As we continue to scale, we're strengthening our Product Team to enhance the foundational experiences that drive success for our users
- As a Product Manager on the Business Scalability Team, you will help build the future of scalable excellence through products and platforms that empower and protect our professionals, supercharge internal teams, and transform cost centers into competitive advantages
- This work ensures our platform is frictionless, enables smooth internal operations, protects against abuse and fraud, and empowers our internal teams to support customers effectively
- You will think creatively about how to leverage AI and emerging technologies to build intelligent systems that scale effortlessly
- You will define product priorities and partner closely with engineering, design, and cross-functional stakeholders to build robust, innovative solutions that safeguard the user experience and strengthen platform integrity
- Drive end-to-end product execution—from zero to one to scale—bringing customer facing experiences, new internal tools and trust & safety systems from concept to launch with urgency and precision
- Own and prioritize the roadmap, balancing external customer needs with internal team needs, operational efficiency, and platform integrity with broader business impact
- Move fast and build. Rapidly test, iterate, and deliver high-quality tools and systems
- Think creatively about problems and explore innovative approaches, including AI-powered solutions, to build smarter, more scalable systems that reduce manual effort and increase efficiency
- Deeply understand operational workflows, customer support pain points, and trust & safety risks to proactively identify opportunities and mitigate threats
- Partner cross-functionally with Design, Engineering, Ops, Risk, Sales, and Support
- Set ambitious goals and define clear success metrics. Analyze outcomes, gather feedback, and refine quickly to maximize impact
- Own the narrative. Communicate priorities, decisions, and learnings with clarity and influence—from leadership to internal tool users on the frontlines
Our take
Business management platforms exist for a wide range of industries, including retail, hospitality, and healthcare. However, despite a modern facade the beauty industry lacks specialized software and still runs on generic CRMs and basic spreadsheets. Recognizing a gap in the market, GlossGenius has stepped in to provided a specialized business management platform for beauty salons, spas and studios.
With little competition in this niche, GlossGenius has swiftly captured a large market share, with triple-digit year on year revenue growth. It serves over 1000,000 businesses and has raised more than $70M.
With this funding, the company is aiming to accelerate platform development off the back of the release of consumer experience, payment and automation products. And it is well on the way to fulfilling its long-term aim of developing into the Toast of the beauty industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
64% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jul 2023
$28m
SERIES C
Sep 2022
$25m
SERIES B
Total funding: $104.9m
Company HQ
SoHo, New York, NY
Leadership
Danielle Cohen-Shohet
(Founder & CEO)Prior to founding GLossGenius in 2015, Danielle was an Alternative investment Analyst at Goldman Sachs.
Leah Cohen-Shohet
(CBO)Leah joined GlossGenius in 2021 as Chief Business Officer. Prior to this, she worked in Go-To-Market Strategy & Launch at Archipelago. She also spent nearly 6 years at Symphony as a Strategic Chief of Staff, Global Head oCommunity Specialist Group and EVP of Growth & Adoption.
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