Technical Delivery Project Manager, League
CA$94.9-115.9k
+ Bonus + Stock Options
Consumer experience platform for healthcare
Be an early applicant
Consumer experience platform for healthcare
201-500 employees
Be an early applicant
CA$94.9-115.9k
+ Bonus + Stock Options
201-500 employees
Company mission
To power next-generation healthcare experiences with a platform built to enable CX transformation.
Role
Who you are
- 3+ years in SaaS technical coordination, technical support, or data operations
- Working knowledge of data platforms (Airflow, BigQuery, Looker, or similar)
- Strong proficiency with Jira for workflow tracking and ticket management
- Foundational understanding of SaaS architectures, APIs, data pipelines, or ETL
- Experience collaborating with Data teams, R&D, or technical SMEs
- Experience managing projects with complex technical dependencies
What the job involves
- As a Technical Delivery Project Manager, you support the successful execution of internal technical workstreams required for customer delivery
- You serve as the day-to-day liaison between internal technical teams (e.g. , Data Engineering, Data Science, Integrations, R&D) and the customer-facing delivery team
- You coordinate technical requirements, gather inputs from customers, help translate requirements into internal technical tasks, manage supporting documentation, and ensure technical deliverables are completed on time
- In this role, you work closely with the Delivery Lead and functional technical leads to ensure alignment, visibility, and smooth execution of technical dependencies
- You apply strong working knowledge of tools like Jira and foundational technical literacy to understand and communicate risks, issues, and timelines
- You operate with growing independence while receiving guidance for complex or ambiguous matters
- One specific area of responsibility is to manage League’s customer-facing data product called Analytics Objects (AOs), which is a recurring data export of complex KPIs configured to meet a wide range of customer requirements
- Coordinate technical tasks and dependencies across Data, Engineering, R&D, and other internal technical teams
- Translate customer requirements into clear Jira tickets or internal work items
- Maintain visibility into task progress, blockers, and timelines
- Coordinate launch of Analytics Objects (AOs) and other data products to customers
- Manage the configuration of AOs and other data products to suit customer use cases
- Manage customization requests and recommend existing solutions to customers as needed. Coordinate with product managers on custom solutions
- Attend customer-facing technical requirement meetings as a supporting point of contact
- Document technical requirements and ensure internal technical teams understand expected outcomes
- Communicate updates, risks, and next steps back to customer-facing stakeholders
- Support maintaining Jira boards, grooming tasks, updating statuses, and ensuring accurate workflow progression for tasks related to customer delivery
- Support reporting on technical delivery progress and timelines
- Identify and flag risks or blockers related to technical workstreams
- Escalate issues to the Delivery Lead or technical leads as needed
- Support internal test cycles, data validation activities, and technical documentation requirements
- Understand and articulate the impact of deviations from standard practices
- Maintain technical requirement documentation, task tracking, and workstream-level artifacts
- Contribute feedback to help improve technical delivery processes and tooling
- Compliance with Information Security Policies
- Compliance with League’s secure coding practice
- Responsibility and accountability for executing League's policies and procedures
- Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations
Application process
- Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps
- You should receive a confirmation email after submitting your application
- A recruiter (not a computer) reviews all applications at League
- If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring
- The final step is an offer, which we hope you will accept!
- Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring
Our take
Health benefits are a top requirement for anyone seeking a new job in the US today, but classic one-size-fits-all plans are no longer regarded fit for service. League's platform - for payers, providers, consumer health businesses, and employees - connects all benefits in one HIPAA-compliant place, to enable all bodies involved with health benefits to provide better customer healthcare experiences.
League is already one of the bigger players in the employee wellness space, having capitalized on the recently accepted correlation between employee health and productivity to secure huge clients like Uber, Shopify and Unilever. The company has seen significant investment which will support the scaling of its platform-as-a-service offering, to position it as the leading digital infrastructure for an integrated health ecosystem.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2022
$95m
SERIES C
Jul 2018
$47.1m
SERIES B
Total funding: $171.1m
Company benefits
- Flexible medical and dental plans
- 401(k) and RRSP matching programs
- Health, lifestyle, learning and family spending accounts
- Employee stock option program (ESOP)
- Generous leaves (including parental and sabbatical)
- Flexible time off
Company HQ
Entertainment District, Toronto, ON
Leadership
Michael Serbinis
(CEO & Founder)Founder of DocSpace and Kobo. Experience as CEO for Three Angels Capital and Board Director for Vector Insitute, among other prominent business leadership roles.
Salary benchmarks
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