Senior IT Specialist, Titan
$100-110k
+ Offers Equity
Asset management firm
Open for applications
Asset management firm
201-500 employees
Open for applications
$100-110k
+ Offers Equity
201-500 employees
Company mission
To democratize access to amazing investment products and experiences via a world-class investment manager that serves everyday investors.
Role
Who you are
- 5+ years of IT support experience, preferably in a fast-paced startup or fintech environment
- Strong knowledge of Windows, macOS, Linux, and cloud-based environments such as AWS, Azure, or Google Cloud
- Experience with cybersecurity frameworks (SOC 2, ISO 27001, NIST) and security best practices
- Familiarity with AI-driven IT tools and a passion for leveraging AI to optimize workflows
- Expertise in networking, VPNs, firewalls, and troubleshooting connectivity issues
- Proficiency in scripting and automation
- Hands-on experience with ITSM tools, endpoint management, and asset tracking solutions
- Strong analytical, problem-solving, and communication skills
- Ability to work independently and proactively, manage multiple priorities, and drive innovation
What the job involves
- We are seeking a Senior IT Specialist who will serve as the backbone of our IT operations, providing comprehensive support across the spectrum – from tier 1 troubleshooting to strategic cybersecurity initiatives alongside our compliance team to leading the integration of innovative AI solutions.
- Your role will be instrumental in making our workplace smarter, more secure, and optimized for the future
- We are on a mission to drive innovation and make a meaningful impact by imbedding intelligence into the core of our systems and workflows. In an era where data and AI shape industries and transform operations, Titan is committed to staying at the forefront of these advancements, and you will be a key player in this for our internal infrastructure!
- This role requires a problem-solver who can balance day-to-day IT support with forward-thinking innovation, ensuring our employees have the tools and security they need to succeed. The ideal candidate is proactive, resourceful, and eager to optimize workflows using AI and automation
- Onboard new employees by setting up laptops and providing them with the equipment/tech as needed
- Create new accounts for applications across our tech stack such as GSuite, Zoom, and Slack; perform password resets when necessary
- Provide comprehensive IT support across all levels, from Tier 1 helpdesk issues to advanced troubleshooting
- Manage, maintain, and enhance IT infrastructure, including servers, cloud platforms, and endpoint devices
- Implement and oversee cybersecurity best practices, ensuring compliance with industry standards and mitigating security risks alongside our compliance team
- Lead the integration of AI and automation tools to improve workflows and optimize IT operations internally
- Act as the primary point of contact for technical escalations and critical IT incidents
- Develop and enforce IT policies, documentation, and training materials for employees
- Collaborate with engineering and data teams to ensure seamless technology integration
- Evaluate, deploy, and manage IT tools, software, and SaaS platforms to support business needs
- Monitor and optimize network performance, backups, and disaster recovery plans
- Upkeep our inventory management (Laptops, desktops, accessories, etc)
- Maintain vendor relationships and manage IT procurement processes
- Offboard employees and ensure appropriate access is revoked and security protocols are in place and upheld
Our take
Titan is an investment management platform designed to help everyday investors, particularly millennials, manage their portfolios with ease and lower capital requirements. The company offers a unique approach to investing by providing access to sophisticated investment strategies traditionally reserved for large investors.
The platform works by analyzing the holdings of large hedge funds and selecting the top 20 stocks based on their performance. Titan then invests users' funds in fractional shares of these stocks, allowing for a diversified portfolio with a starting investment as low as $1,000.
While comparisons to Robinhood are often made, Titan sets itself apart by offering access to both individual stocks and professionally managed portfolios. Beyond just trading, Titan also provides valuable market insights in the form of reports, videos, and notifications, helping users make informed decisions. With millennials increasingly seeking alternatives to traditional financial institutions, Titan's platform has gained significant traction, now managing over $750M in assets.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2022
$100m
LATE VC
Jul 2021
$58m
SERIES B
Total funding: $173m
Company benefits
- Exceptional health & dental coverage for you & your family, with all/majority of the premium covered
- We invest in your future on day 1 with a 401(k) match up to 4% of your salary
- Flexible PTO & sick days to relax, recharge, and pursue your passions
- Monthly internet, health & wellness and a one time work-from-home setup stipend
- Up to 16 weeks of paid leave to our new parents
- Gourmet meals delivered 3 times a week on in-office days
- Mac/PC laptop provided for all employees
Company HQ
SoHo, New York, NY
Leadership
Max Bernardy
(Co-Founder & CTO)Began working as a Systems Analyst at Clados Management. Went on to work at AppNexus for over 3 years, promoted from Software Engineer to Software Manager. Most recently worked as a Senior Software Engineer at Relay Delivery.
Clayton Gardner
(Co-Founder & Co-CEO)Worked as an Analyst at Cerberus Capital Management for 2 years before working as an Investor at the hedge fund Farallon Capital Management.
Joe Percoco
(Co-Founder & Co-CEO)Worked as an Analyst at Goldman Sachs for 2 years before joining McKinsey as a Management Consultant for 2 years.
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