Senior Technical Program Manager, HashiCorp

• While prior experience working remotely isn't required, we are looking for team members who perform well given a high level of independence
• Excellent systems thinking, collaboration & communication, and team-building skills are required to collaborate effectively with organizational leaders in other functions
• You should have a strong appreciation for scaling up our processes, thrive in a dynamic environment, and have excellent interpersonal skills
• 5+ years of experience in an R&D program management role driving projects through full product life cycle
• Familiarity with HashiCorp products
• Knowledge of distributed software architecture and cloud technologies
• Proven ability to creatively solve complicated problems
• Excellent verbal & written communication skills, understanding of the needs of all stakeholders, and a track record of delivering projects
• Experience in a rapid-growth organization, working cross-functionally with teams delivering enterprise software
• Strong bias for action and an intrinsic ability to deal with ambiguity

Desirable

• The HashiCorp R&D Operations group is dedicated to driving operational excellence across our rapidly scaling R&D organization
• Within this group, the R&D Product team partners with Engineering, Product, and Design leaders to plan and deliver new products and enhancements to existing products
• Our mission is to deploy best-in-class Technical Program Management skills, process, and tooling to enable the delivery, at scale, of performant, enterprise-ready products and product enhancements that delight and solve problems for our customers
• As part of the R&D Operations team, you'll improve and execute on the strategy and operations within R&D at HashiCorp
• You will drive complex programs and initiatives requiring cross-functional collaboration across multiple disciplines
• You will work collaboratively across multiple geographies to execute work against detailed program plans, tracking milestones, and reporting status, including appropriate risk escalation as needed
• You will be responsible for bringing cohesion and collaboration across engineering, product, design and other cross-functional partners for product development, delivery, and launch
• Our R&D team, as well as the other cross-functional teams you'll work with, are largely remote, and many are working in other geos such as U.S. , Canada, Europe, and India
• Track and manage timelines and report status and risks for critical customer escalations, working cross-functionally with stakeholders across the entire organization
• Lead coordination and planning for product-specific and cross-product programs to ensure that the processes run smoothly for the team
• Work closely with leadership teams to drive execution of strategic initiatives, proactively identifying risks & obstacles along with mitigation plans
• Manage the collaboration between engineering, product, design, and other functions by identifying priorities, defining cross-functional milestones, and creating plans
• Work with HCP (HashiCorp Cloud platform) and Security teams to identify product dependencies, drive alignment and interlocks, and track ongoing progress
• Create and manage detailed program plans including scope, dependency, risks
• Own systems for project documentation, status tracking, portfolios, dashboards and communication between project stakeholders to ensure overall program health
• Establish, drive and continuously improve standards for processes that promote a high standard for product delivery and efficiency of teams
• Contribute to an environment that's conducive to great execution culture and removes obstacles to project completion
• Work closely with leadership teams and operational teams on priority and productivity process improvements