People Operations Associate, Garner Health
$70-85k
+ Equity
Data-powered doctor search tool
Be an early applicant
Data-powered doctor search tool
201-500 employees
Be an early applicant
$70-85k
+ Equity
201-500 employees
Company mission
To transform the healthcare economy, delivering high quality and affordable care for all.
Role
Who you are
- 1-2 years of experience in a People Operations role at a fast-paced tech company
- A high ownership mentality — you take pride in being a steward of our processes, ensuring every task is completed with rigor and in full alignment with standards
- Uncompromising integrity and discretion — you understand the weight of handling highly sensitive personnel information and maintain strict confidentiality and professionalism at all times
- An empathetic, customer-support mindset — you thrive on helping others and are deeply invested in making employees feel supported, maintaining composure and empathy even in challenging circumstances
- A tech-forward, efficiency-obsessed mindset — you have an intuition for cutting-edge technology and are constantly seeking ways to use modern toolsets to automate repetitive tasks and boost your output
- Analytical and problem-solving skills — you recognize problems, think through potential causes, and evaluate information before jumping to conclusions
- Unwavering reliability and attention to detail — you consistently deliver quality, error-free work on time, and escalate clearly when deliverables are at risk
- A growth mindset — you are eager to accelerate your career at a fast pace, implement feedback well and quickly, and are willing to put in the time and effort to master the fundamentals of scaling People Ops
What the job involves
- We’re looking for an exceptional People Operations Associate to help power Garner’s next-generation People function
- In this role, you will serve as the execution engine for our day-to-day operations, ensuring our workflows are scalable and our employees feel supported from day one
- You’ll be the primary point of contact for employee inquiries, directly manage onboarding and offboarding, and maintain the integrity of our people data across Rippling and other HR systems
- This is a unique opportunity for someone eager to master the HR fundamentals in an exceptionally fast growing, high-bar organization, and to be a key player in our journey toward human/AI partnership
- This role reports to the People Operations & Automation Manager
- Own the front lines of the employee experience – manage the People Ops inbox and our upcoming ticketing system, serving as the trusted, go-to resource for fast and accurate resolutions across payroll, systems benefits, policies, and compliance
- Execute a seamless onboarding and offboarding experience – manage end-to-end operational workflows for new hires (20+ per month) and departing employees, ensuring a best-in-class experience using streamlined, tech-enabled workflows
- Champion data hygiene and knowledge management rigor – maintain pristine employee data and documentation in Rippling, Confluence, and other systems in accordance with robust internal standards
- Drive continuous process improvement – proactively identify workflow gaps and contribute ideas to help the team execute faster and more effectively
Our take
An overworked US healthcare system has resulted in long waits and expensive prices, meaning that patients can't access the care that they need. Garner Health creates digital services that allow patients to find a medical expert that fits their specific needs, whatever their insurance circumstances are.
The startup provides an app that analyses local health-insurance claims history through AI. This data is used to recommend local medical professionals that will work with a patient's circumstances whilst providing direct communication channels for liaising. This helps patients to identify the highest-quality doctors and helps doctors improve how they practice medicine.
Despite other companies providing similar bespoke healthcare services, Garner Health shows a cutting edge by partnering with patient employers. This provides the financial incentive that employers must cover all or a portion of medical expenses, making healthcare financially accessible for all involved. The company has good funding at its back, and back in 2022 partnered with Marathon Health towards reducing the inefficiencies of specialty referrals.
Steph
Company Specialist at Welcome to the Jungle
Insights
142% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2026
$118m
SERIES D
Dec 2021
$45m
SERIES B
Total funding: $179.3m
Company benefits
- Flexible PTO
- Garner for Garner (employees enrolled in a Garner medical plan gain access to the Garner benefit to find Top Providers and get reimbursed for eligible expenses)
- Hybrid and remote work
- Team meets twice each year to spark innovation and foster belonging
- Variety of social programs beyond work hours
- Equal paid parental leave (12 weeks) following the birth, adoption or placement of a child
- 401(k) plan with a 2% company match and immediate vesting
- Other financial benefits such as Flexible Spending Accounts and mortgage assistance
Company HQ
Flatiron District, New York, NY
Leadership
Nick Reber
(CEO & Founder)Studied Mathematics at Brown before joining Bridgewater Associates as a Senior Investment Associate in 2006. Left Bridgewater in 2016 to join Oscar Health's Leadership Team. Founded Garner in 2018.
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