Slack Field CTO, Salesforce
$191.1-348.6k
Salary dependent on location. + ESPP
More information about location
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$191.1-348.6k
Salary dependent on location. + ESPP
More information about location
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 10+ years of experience spanning technical pre-sales/solutions engineering, product management, or technical customer success, ideally in enterprise SaaS/collaboration software
- Demonstrated ability to operate credibly in both technical (architecture, security, platform/APIs) and commercial (deal strategy, forecasting, executive relationship-building) conversations
- Executive presence — comfortable presenting to C-suite audiences and representing leadership externally
- Strong product instincts — able to speak fluently about roadmap trade-offs and translate customer pain into product requirements
- A track record of influencing complex, multi-stakeholder enterprise deals
- Willingness to travel extensively to be "in the field" with sales teams and customers
- Bonus: experience with Slack's platform (Workflow Builder, Slack Connect, Enterprise Grid, AI/Agentforce integrations, APIs) or comparable collaboration/communication platforms
What the job involves
- Slack is looking for a Field CTO to serve as a technical and strategic extension of the CRO's office — a trusted voice who can represent Slack's product vision, technical architecture, and business value to our most important customers, prospects, and partners
- This is not a traditional Sales Engineer or Solutions Architect role — it's a junior Chief Customer Officer: someone who blends deep technical credibility with sales acumen and product fluency, capable of stepping into rooms (executive briefings, board conversations, strategic account reviews) and representing Slack's point of view with authority
- Act as a trusted technical advisor and executive-level proxy in customer and prospect conversations, especially where the CRO cannot be personally present
- Translate Slack's platform roadmap and architecture into business outcomes for CIOs, CTOs, and other technical decision-makers
- Partner closely with sales leadership on strategic and enterprise deals — shaping technical win strategies, addressing platform/security/scale objections, and unblocking stalled evaluations
- Serve as a feedback loop between the field and product/engineering — surfacing customer needs, competitive gaps, and platform requests that shape the roadmap
- Represent Slack at industry events, executive forums, analyst briefings, and customer advisory boards
- Build and maintain relationships with customer executive sponsors, ensuring technical trust underpins commercial relationships
- Mentor and upskill account teams and sales engineers on technical storytelling and platform depth
- Partner with product marketing and product management on positioning, competitive differentiation (e.g., vs. Microsoft Teams), and narrative development
- This role reports directly into the CRO's organization and works cross-functionally with Sales, Product, Engineering, and Customer Success leadership
Application process
- Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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