Lead Product Designer, Live Nation
Marketplace Discovery
Entertainment events promoter and producer
Job no longer available
Entertainment events promoter and producer
1001+ employees
Job no longer available
1001+ employees
Company mission
To help live music fans more easily and quickly find concert tickets and information about their favourite artists and venues.
Role
Who you are
- Thorough grounding in principles, methodology and practices of digital product design with proven hands-on experience in a working environment, i.e. UX design, UX research, interface design, mobile app design, interaction design and/or branding
- An outstanding portfolio with cross-platform product design works
- Ability to drive a range of innovative and compositionally strong design solutions
- Fully conversant in one or more industry software, i.e. Figma, Sketch, Adobe Creative Suite, etc
- Experience working with/on pattern libraries/design systems
- Ability to think creatively and present concepts clearly to stakeholders and team members
- An understanding of capabilities and limitation of technologies that are used to create powerful interactive experiences: HTML / CSS / JavaScript / SQL
- A strong understanding of best/tried and true as well as current trends in UX/UI practices and cross-platform development
- A fundamental understanding of relationship between good UX, UI design and branding
- A strong understanding of grid systems and layouts and/or exceptional typography and graphic design desired
- Strong analytical and creative problem-solving skills
- Attention to detail within a fast-paced environment
- Ability to lead and oversee multiple projects simultaneously
- Confident negotiator and presenter
- Excellent written, verbal communication and presentation skills
- Collaborative, positive team player
What the job involves
- As Lead Product Designer – Marketplace Discovery you will take ownership of delivering new innovative, intuitive and conversion-optimised design solutions for the next generation fan experiences in our Ticketmaster Global Product portfolio
- You will join a globally distributed team and will be working on a compelling global client offering
- You will be accountable for achieving design excellence, ease of use and task success for your product area whilst working with other design stream leads and management to ensure an industry-leading overall fan journey experience
- You will be responsible for managing stakeholder expectations, aligning team objectives to product roadmaps, and developing achievable schedules to ensure strategic goals and timelines are met
- You will be capable of solutionising for diverse problem sets, defining new frameworks and independently conducting research
- Deliver best in class, innovative user experiences working directly with design leadership, product leads, engineering leads, and various business stakeholders
- Use core information architecture and interaction design skills to take product design deliverables through a full project lifecycle
- Set clear expectations and communicate plans, statuses and design concepts consistently and effectively with senior management, stakeholders, PMO, Product, Engineering and/or direct reports
- Take ownership of all assigned projects until successful delivery and clear closure are achieved
- Initiate and conduct user/market, usability and competitive design research
- Identify user types, scenarios, journeys, flow/decision maps and produce relevant documentation to convey this vision
- Define the structure for design artefacts to be produced and generate wireframes, storyboards, prototypes
- Lead and participate in ideation workshops with cross-functional teams
- Ensure Ticketmaster’s brand identity is considered and integrated into all features and ensure the logical user flow is translated into an intuitive and stylish experience
- Share ownership with other product leaders in defining and maintaining the Global Design System
- Align goals, creative directions, schedules and processes to meet strategic aims and timelines of Ticketmaster successfully
- Conduct internal QA tests to ensure deliveries meet initial design specifications
- Work with the Analytics and product management teams to drive measurable UX decisions
- Keep skills fresh and be able to share best practices, technical trends and developments with the team
- Work with, develop, and maintain strong relationships across the business, particularly with Product and Engineering teams, to ensure user experience is championed and considered indispensable throughout the product development process
- Opportunities for mentorship of globally-distributed team members
Salary benchmarks
Our take
Live Nation is the world's leading live entertainment company, sitting at the top of the market in live events and ticketing. Formed in 2005, it is a major international company, with key business segments made up of concerts, ticketing, and sponsorship and advertising.
Despite its dominant position in the market, the company saw an 84% drop in revenue during 2020 and the closure of live events. Since then, however, demand has been stronger than ever for their ticket sales. This is a reflection that live events remain a clear priority for consumers and has been further reflected in Live Nation's acquisitions of companies - like Goodlive - that complement and bolster Live Nation's portfolio.
In addition to live events, a key area to watch for Live Nation will be the rise of online concert streaming, like that undertaken by competitors such as Driift. Major festivals such as Glastonbury have trialled online concerts with mixed reviews. If it proves successful, this could be a major new section of the entertainment market and a big potential part of Live Nation's future ventures.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company benefits
- HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
- YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
- WEALTH: 401(k) program with company match, Stock Program Reimbursement
- FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
- CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
- OTHERS: Volunteer time off, crowdfunding network
Company HQ
Beverly Hills, CA
Leadership
Michael Rapino
(CEO & President)Michael joined Live Nation Entertainment in 2005 as CEO and President. Previously, he spent 10 years in various Marketing and Entertainment roles at Labatt's Breweries of Canada. He also held several roles at Clear Channel Communications, including CEO and President of Global Music.
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