Technical Growth & MarTech Lead, Starling
More information about location
1-5 days a week in office
Mobile-first bank offering personal, joint and business accounts
Posted today
Mobile-first bank offering personal, joint and business accounts
1001+ employees
Posted today
More information about location
1-5 days a week in office
1001+ employees
Company mission
To solve our customer's problems - and build the best bank in the world.
Role
Who you are
- Technical Growth Experience: 6+ years of experience in growth engineering, MarTech architecture, or technical growth marketing, ideally within Fintech, banking, or another highly regulated, app-first industry
- App-First Tracking Mastery: Deep technical understanding of MMPs, iOS/Android privacy frameworks (ATT, Privacy Sandbox), server-side tracking, and custom webhook implementations
- Scripting & Data Querying: Advanced proficiency in SQL for interrogating complex BI datasets. Strong scripting skills in Python or JavaScript/Node.js for API integrations, AI workflow automation, and custom tool building
- Data Stack Literacy: Hands-on experience working alongside data engineering teams on data modeling, event streaming (e.g., Kafka, Snowplow), and enterprise BI platforms (Looker, Tableau)
- AI Stack Proficiency: Practical experience leveraging AI and LLM APIs to build custom automation scripts or internal tools for marketing teams
- Degree in Computer Science, Data Engineering, or equivalent technical practical experience
- Strong understanding of UK financial regulations (FCA rules on financial promotions) and strict privacy laws (GDPR, UK DPA)
- Experience operating within secure cloud environments (AWS)
- Security & Privacy-First Mindset: Operating in a highly regulated financial environment
- Hands-on Engineering Ownership: You need to be a builder, not just a manager. You will automate marketing workflows, interact with LLM APIs, and build secure server-to-server tracking pipelines
- Expertise in AdTech & MarTech Ecosystems: Deep, specialised knowledge of Mobile Measurement Partners (MMPs like AppsFlyer/Adjust), SKAdNetwork, Conversion APIs, Server-Side GTM, and Customer Data Platforms (CDPs) is essential
What the job involves
- Reporting to: Head of Digital Performance
- We are looking for a Technical Growth & MarTech Lead to bridge the gap between our Growth Marketing, Data Science, and Engineering squads
- Operating in a highly regulated and privacy-first financial environment, you will serve as the technical architect of our growth engine
- You will build highly secure server-to-server conversion tracking pipelines, manage our app-first MarTech stack, and use custom scripting to safely integrate AI workflows into our BI and analytics environments
- Fintech AdTech & Conversion Engineering: Build, audit, and maintain robust, privacy-compliant conversion tracking architectures across our app and web ecosystems. Deep focus on Mobile Measurement Partners (MMPs like AppsFlyer/Adjust), SKAdNetwork, Conversion API integrations, Google Ads Server-Side GTM, and secure offline conversion imports
- Data Infrastructure & BI Alignment: Partner directly with Starling’s Data Engineering and BI teams. Design clean event schemas, optimise attribution pipelines, and integrate our secure data warehouses with marketing platforms—ensuring absolutely zero leakage of sensitive PII
- AI Tooling & Secure Automation: Utilise Python and JavaScript to automate marketing operations and interact with LLM APIs. Build custom scripts that empower the marketing team to leverage AI for creative scaling, optimisation, and analytics, strictly within our security and compliance guardrails
- MarTech System Architecture: Own the technical implementation of our Customer Data Platform (CDP), product analytics, and automated CRM/messaging tools. Ensure our stack effectively drives cross-sell (e.g., overdrafts, business accounts, integrations) while adhering to strict customer consent models
- Cross-Functional Translation: Act as the technical translator. Turn complex growth ambitions into clear, secure technical specifications for our backend and app engineers, while helping marketing teams understand data integrity, technical constraints, and platform logic
- Cross-Functional Translation: You must act as a bridge. This means translating complex marketing goals into strict technical specifications for backend and app engineers, while also explaining technical constraints and data integrity to the marketing team
- Strategic Collaboration: You will partner directly with Data Engineering, BI, and Growth Marketing squads to align event schemas, optimise attribution pipelines, and integrate secure data warehouses
- Secure AI Adoption: You are expected to safely integrate AI workflows into BI and analytics environments, empowering the marketing team to use LLMs for creative scaling and optimisation within strict compliance guardrails
- Product-Driven Growth: You will leverage the MarTech stack to actively drive cross-selling opportunities (such as overdrafts and business accounts) through automation and smart CRM tooling
Application process
- Closing date: Tuesday, 20th October at 5pm
Salary benchmarks
Our take
Starling started life focused on consumer banking, it has since found most of its success by competing in the business banking space. Its caught up with Tide and beaten the likes of Monzo and Revolut to a more complete offering for businesses.
This progress resulted in the company receiving a £100M grant in April 2019 from a body created to boost competition in SME banking, which it has used to accelerate building a full suite of digital banking products: intelligent forecasting tools, and digitally-enabled relationship management functions, as well as lending products. Since then, it has gone on to raise significant rounds of funding with leading investors such as Goldman Sachs.
As well as continuing to expand in the UK, its expanding in Europe. And its imminently launching an international bank in Dublin, which has allowed it to offer its current account across the European Union post-Brexit
Banking for small businesses has historically been ignored, even though the experience is poor. Starling is in tune with knowing what its customers want, and continues to build out its range of third-party products within its banking app thanks to support from its open API. Having achieved profitability, it currently has 26 integrations, including Xero, but that figure continues to grow.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 11 rounds)
Apr 2022
$172.2m
LATE VC
Jun 2021
$46.2m
LATE VC
Total funding: $1.1bn
Company benefits
- Time off: 25 days holiday, plus your birthday as an extra freebie. You can also opt out of bank holidays and take them when works for you!
- Health insurance: Private health insurance with Vitality Health, one of the UK's leading private medical insurers
- Pension scheme
- Paid volunteering leave: We encourage all our employees to give back. You can take up to 16 hours paid leave a year, specifically to help causes meaningful to you
- Gym & cycle to work schemes: We offer discounted gym memberships and cycle to work schemes through salary sacrifice
- Perkbox: For a wide range of retail, entertainment and leisure discounts (as well as cash back) at a huge variety of businesses
Company HQ
Spitalfields, London, UK
Articles
Leadership
Anne Boden
(Founder)Held senior roles in finance over a 30 year career, including COO for AIB and Head of EMEA for RBS. Was CEO of the company for 9.5 years.
Raman Bhatia
(Group CEO)Previously CEO of OVO, Board Member at Bud, Head of Digital Bank (UK) at HSBC and VP at HouseTrip, among other roles.
Diversity, Equity & Inclusion at Starling
Manuela Torrijos-Simon (Group Financial Controller)
- In the spirit of Aiming for Greatness and Doing the Right Thing, we want to be the bank with the best approach to Diversity and Inclusion
- The Always Open Forum at Starling empowers employees to come together and own their areas of interest, supporting their agenda both internally and externally
- The forum creates a safe space for conversations about all Diversity and Inclusion topics, with the spotlight currently on 3 focus areas; Race and Ethnicity, LGBTQ+ and Mental Health.
- We’re about to launch a new group to support Disability, and all of these teams help bring Starlings together to improve our workplace
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