AIS Community Manager, Kpler
Data and analytics for trade
Job no longer available
Data and analytics for trade
201-500 employees
Job no longer available
201-500 employees
Company mission
To facilitate efficient and sustainable trade through the provision of state-of-the art, technology-led data, analytics and market insight.
Role
Who you are
- Proven experience in Community Management, Communications, or a similar field
- A proven track record of successfully managing customer or community member relationships
- A Bachelor’s degree in Business, Communications, Marketing, or a related field
- Excellent verbal and written English skills, with the ability to explain technical concepts to non-technical audiences
- Familiarity with online community platforms and social media
- Strong interpersonal skills, capable of building relationships and engaging with diverse communities
- Initiative-taking mindset
Desirable
- Additional languages
- Tech-friendly and able to compile comprehensive reports
- Experience with the Atlassian platform and Zendesk/Intercom
- Experience in the maritime industry or AIS technology
What the job involves
- We are looking for a proactive and motivated AIS Community Manager to join our AIS Network team
- In this dynamic role, you will be responsible for expanding our vibrant community of AIS station owners, which includes thousands of members worldwide capturing AIS messages globally
- Expand the AIS station owner community by identifying and onboarding new AIS station owners
- Monitor AIS coverage and identify areas needing coverage improvements
- Evaluate incoming station applications for location, prerequisites, and legitimacy to enhance the Kpler AIS Network and support global maritime visibility
- Maintain continuous communication and support for contributors until stations are operational
- Initiate and implement outbound campaigns for network growth and engagement throughout the entire lifecycle (ideation, targeting, planning, implementation, communication, evaluation, documentation)
- Suggest relevant process optimisations
- Generate content for blog posts, newsletters, AIS-related media exposure, and lead generation campaigns
- Coordinate logistics-related processes with the equipment provider and manage related invoicing
- Regularly report on AIS network growth and coverage
- Provide basic technical support and troubleshooting for AIS technology and network infrastructure
Our take
Even as more and more industries digitise, processes in legacy industries such as trade remain relatively archaic – with commodity markets running on incomplete, dispersed and sometimes inaccurate information. Kpler, founded in 2014, brings data technology to trade, in order to make the space more efficient and sustainable.
Kpler is the leader in its field, claiming ten times the revenue and commercial footprint of its nearest competitor. The company supplies real-time, transparent data on commodity markets, as well as actionable insights for those acting in the industry. Partnerships with leading data providers and analytics firms have bolstered Kpler’s offerings to cover a range of markets across the trading space, cementing its leadership as a provider of commodity market data.
Kpler has received massive funding for its continued expansion, received atop already impressive growth and between 2022 and 2023, acquired five companies. The investment is being used to make more smart acquisitions, of note within the growing maritime analytics and logistics market, hire talent, and accelerate development to ensure it remains at the forefront of its field.
Steph
Company Specialist at Welcome to the Jungle
Insights
92% employee growth in 12 months
Company
Funding (1 round)
Apr 2022
$220m
GROWTH EQUITY VC
Total funding: $220m
Company benefits
- Flexible office policy: Work in office spaces at central locations, sponsored co-working hubs or in a full-remote set-up.
- Home office set-up & monthly allowance: We provide top of the range office equipment along with a set-up budget for whatever you need. Along with a monthly allowance for electricity and Wi-Fi.
- Health insurance coverage: We offer health insurance coverage for employees to ensure you are always safe and healthy.
- Time-off when you need it: Global maternity, parental, medical, festivals, and compassionate leave policies aligned to the contemporary needs of the family, and individual choices.
- Special discounts and offers: Get exclusive access to country-specific employee discount programs (hotel, restaurants, tech products, etc.).
- Regular outings and social events: We hold regular events (online and on-site) for staff to socialise and interact with each other in the team.
Company HQ
Etterbeek, Brussels
Leadership
François Cazor
(CEO)Non Executive Director at Spark Commodities. Co-founder and former CEO of eCO2Market. Previously an Associate Director at HSBC, with experience in Trading.
Jean Maynier
(CTO)Non Executive Director at Spark Commodities. Co-founder and former CEO of eCO2Market. Previously a System Adviser at CDPQ, with experience as a Business Analyst.
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