Digital Factory Partner Manager, Veeva

Salary not provided
Mid level
Remote in UK
London
Veeva

Cloud-based software for life sciences

Open for applications

Veeva

Cloud-based software for life sciences

1001+ employees

B2BEnterpriseSaaSCloud ComputingScience

Open for applications

Salary not provided
Mid level
Remote in UK
London

1001+ employees

B2BEnterpriseSaaSCloud ComputingScience

Company mission

Building the Industry Cloud for Life Sciences

Role

Who you are

  • We are looking for a high-energy, independent, and ambitious individual to join the Content Partner team to support Veeva’s Digital Factory Accelerator Program globally. You must have experience in a Partner Manager role or equivalent customer-facing role, focusing on their support and success
  • Bachelor’s degree or equivalent experience
  • 3+ years experience in Account or Partner Management, Digital Strategy, or Program Management either at a pharma/healthcare advertising/marketing agency or tech company
  • Proven track record of establishing partner and client-facing relationships as a strategic trusted advisor and fostering close relationships with agencies, customers, and internal stakeholders
  • Experience in multichannel marketing projects, including closed-loop marketing, email, and websites
  • Experience creating and delivering training to internal or external stakeholders
  • Ability to be able to take complex client and vendor requirements and articulate them to both business and technical audiences
  • Background in product support or as a product subject matter expert
  • Independent and hands-on attitude, with an interest in learning salesforce.com system administration
  • Excellent verbal and written English
  • Strong analytical and communication skills; written, verbal, and formal presentation
  • Ability to communicate to all audiences (and understand the audience and goals) or levels of an organization (written, verbal, formal presentation)

Desirable

  • Veeva product experience in either Vault PromoMats, Vault Medical, or Veeva Multichannel CRM capabilities
  • Previous experience working with digital factories or in content development
  • Previous experience in saleforce.com administration

What the job involves

  • In this role, you will be responsible for building key relationships and growing and supporting the partner program through education and enablement.
  • You will provide product best practices guidance to Veeva customers and digital factory partners on Veeva Vault PromoMats and Veeva’s CRM Suite and support the benefits of partnership.
  • Digital Factory Program Manager will work closely with the strategic/business contacts within the digital factory partner organizations who create content and use Veeva’s multichannel products (including CLM, Approved Email, Engage, MyInsights, and Vault PromoMats, Vault Medical)
  • Generate and qualify potential new digital factory partners and lead business calls with partners and/or customers
  • Maintain and grow partner relationships through consistent communication, outreach, and support
  • Collaborate with Veeva strategy. sales and product team to educate customers and stakeholders on the value of the Digital Factory Accelerator Program and best practices for working with large-scale production companies
  • Identify opportunities to support customer success
  • Support the technical program manager to triage and troubleshoot customer project requirements with partners, customers, and/or internal departments

Salary benchmarks

Our take

Veeva was created out of a predicted need for cloud-based enterprise software at a time when this software was nascent, and when current systems were archaic and cumbersome to use. By focusing on the life sciences sector, the company fills a niche to help some of the most operationally complex businesses run efficiently.

Veeva has managed to position itself as the go-to solution for large and growing companies in the life sciences sector by offering fully comprehensive cloud solutions that support the most critical functions from R&D to commercial.

The company has over 800 customers, ranging from the world’s largest pharmaceutical companies, such as AstraZeneca, to emerging biotechs. For future growth, Veeva looks to the continual development of its services and expansion of its customer base. Its 2024 launch of the Veeva Compass Suite for commercial data products gives a more comprehensive view of patient information and exemplifies how Veeva is strengthening its product to meet future challenges.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Some candidates hear
back within 2 weeks

18% employee growth in 12 months

Company

Company benefits

  • Fitness and wellness reimbursement
  • 2% salary towards personal development
  • Childcare vouchers
  • Work anywhere
  • Home internet reimbursement
  • Private Medical Insurance
  • Cash Health Plan
  • Life Assurance
  • Income protection
  • Auto Enrolment Pension Scheme
  • 25 days + Public Holidays + 3 day festive break

Company values

  • Do the Right Thing
  • Customer Success
  • Employee Success
  • Speed

Company HQ

Pleasanton, CA

Leadership

Matt Wallach

(Board Member)

Previously Chief Marketing Officer at Health Market Science for 2 years and General Manager - Pharmaceuticals & Biotechnology at Siebel Systems for 5 years.

Previously Staff Developer at IBM for 5 years and SVP of Technology at salesforce.com for 2 years

Diversity, Equity & Inclusion at Veeva

Eric Seburyamo headshot

Eric Seburyamo (Chief Diversity Officer)

  • Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity Makes Us Stronger It brings forth diverse perspectives and new ideas, and fuels innovation. Diversity also makes Veeva an exciting and fun place to work. Diversity comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, and life experience shape us all into unique people. At Veeva, we respect the individual first and value our people for who they are and their unique contributions they bring to our teams. Veeva strives to foster a culture of inclusion where everyone feels comfortable being their true selves and can do their best work.
  • Diversity Communities: Our people shape Veeva culture. As part of our commitment to fostering a culture of inclusion, Veeva has launched the Veeva Diversity Communities. The employee-led communities are actively involved in Veeva’s efforts to grow a diverse workforce, raise awareness of social issues and celebrate our global team's diverse cultures and backgrounds.
  • Company-wide webinars focused on Diversity and Inclusion: We produce webinars and fireside chats highlighting inspiring people inside and outside of Veeva on topics related to diversity, inclusion, and leadership.
  • Internal training for managers focused on Diversity and Inclusion We developed an internal training focused on key concepts for executing our diversity and inclusion goals. The training focuses on: Why diversity, equity and inclusion is critical to workplace success for both you and your team Best practices for incorporating diversity and inclusion into our hiring and team development processes How biases, stereotypes and microaggressions can impact the employee experience Actionable steps you can take to practice inclusive leadership
  • Talent Attraction: Expanding our talent attraction efforts and training our talent attraction team to ensure we are engaging with a diverse talent pipeline to better our chances of hiring the best people

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