Technical Program Manager, Istari
$130-160k
+ Stock Options
More information about location
Digital twin technology
Open for applications
Digital twin technology
21-100 employees
Open for applications
$130-160k
+ Stock Options
More information about location
21-100 employees
Company mission
To make digital engineering ecosystems a reality where all technologies are created digitally, free from real-world costs, schedules, and environmental impacts.
Role
Who you are
- The ideal candidate thrives in fast-moving, ambiguous situations, brings rigor to incident response and escalation, and has a proven track record of building durable operational processes from the ground up
- 3+ years of experience in technical program or project management in a software or platform environment
- Experience owning or coordinating incident intake, triage, and response workflows, post-incident reviews, and on-call process documentation
- Strong cross-organizational communication and influence skills — with proven experience driving process change and establishing programs, ceremonies, and operational workflows from the ground up
- Strong experience with Jira and GSuite required; experience administering and restructuring a Jira instance for engineering teams strongly preferred
- Must be a US citizen living within the United States
What the job involves
- We are looking for a Technical Program Manager to join our Istari team
- This role is at the heart of our operational reliability: owning incident intake and triage processes, coordinating on-call workflows, and driving the operational health of our platform
- Serve as the connective tissue across engineering, product, and customer success teams: driving clarity, alignment, and accountability on cross-functional programs and initiatives
- Lead incident response coordination for production and platform issues — managing communication across teams during active incidents, driving post-incident reviews, and translating learnings into durable process and runbook improvements
- Define, document, and continuously mature on-call processes and support escalation workflows; ensure on-call responsibilities are clearly owned, well-documented, and consistently followed
- Provide regular, clear status reporting to engineering leadership and business stakeholders — translating technical detail into actionable executive narratives
- Identify and manage cross-team dependencies and sequencing risks; maintain a clear picture of program health and communicate it proactively to all relevant stakeholders
- Partner with engineering leads to define operational KPIs and OKRs; use metrics to drive decision-making and surface risks early
- Drive continuous improvement of SDLC practices, delivery tooling, and operational processes across the organization
Our take
In the realm of digital engineering, industries like aerospace, defense, and manufacturing face significant challenges. Traditional methods lof designing, testing, and certifiying complex systems are often time-consuming, costly, and environmentally tacxing. These processes typically require physical prototypes and extensive real-world testing, leading to delays and increased resource consumption.
Istari is transforming this landscape by developing aplatform that enables the creation, testing, and certification of technologies entirely in the digital real. Its advanced digital twin technology allows for virtual simulations and modeling, reducing the need for physical prototypes. This approach not only accelerates development timelines but also minimized costs and environmental impact.
Its making major progress too, including the $19M contract with the US Air Force to help develop the world's first digitally certified aircraft. While the use of digital twins in military applications (especially with potential links to autonomous systems) can raise valid ethical concerns, Istari's focus is on safety, precision, and reducing the need for real-world testing that can be risky or wasteful. By improving how complex systems are designed and certifies, its aiming to make engineering across industries more efficient and sustainable.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Feb 2023
$13m
SEED
Total funding: $13m
Company benefits
- Medical insurance
- Dental and Vision coverage
- 401(k)
- Flexible paid time off
- All positions are eligible for remote work
- 11 paid holidays
- Generous technology stipend for optimizing your home office
Company HQ
East Cambridge, Cambridge, MA
Leadership
Will Roper
(CEO)Member of the Defense Innovation Board. Distinguished Professor of the Practice at the Georgia Institute of Technology. Advisor and Board Member at a number of companies.
Christopher Benson
(CTO)Senior Systems Engineer with the US Air Force. Previously founded ELLO, AFWERX, StartLabs, and Ring Theory.
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