Director of Strategic Operations, GameChanger

• 10+ years of experience in strategy, operations, consulting, or general management roles
• Proven experience leading enterprise planning cycles and cross-functional initiatives with measurable impact
• Strong understanding of performance management systems (OKRs, KPIs, dashboards)
• Demonstrated ability to drive alignment across senior stakeholders and influence without authority
• Structured, analytical thinker with strong executive communication skills
• High ownership mindset and comfort operating in ambiguity

Desirable

• GameChanger is looking for a Director, Strategic Operations to translate company strategy into disciplined execution at scale
• You will own our enterprise planning systems, drive cross-functional alignment, and ensure measurable progress against our highest-priority initiatives
• Sitting at the center of the organization, you will partner with multiple stakeholders. These stakeholders include Product, Engineering, Marketing, Finance, Customer Experience, and DICK'S Sporting Goods
• The goal of this partnership is to reinforce a “one company, one plan” operating model
• You will report to the VP, Strategy, Operations and Impact
• Own Enterprise Planning & Performance Systems:
• Own enterprise planning and performance systems, including annual planning, long-range strategy, and company-wide frameworks (OKRs, KPIs, business reviews)
• Lead company-level strategic initiatives, defining ownership, timelines, success metrics, and ensuring execution from concept through delivery
• Partner with the Executive Leadership Team on prioritization and decision-making, providing structured inputs and supporting tradeoff discussions
• Develop presentations and collaborate with the Communications team to roll out plans across the organization
• Drive cross-functional alignment and operating discipline across Product, Engineering, Marketing, Finance, Customer Experience, and DICK’S partners
• Build and improve reporting and insights, partnering with Data & Analytics team to deliver dashboards and monitor execution
• Manage GameChanger's engagement in DICK'S Sporting Goods' enterprise planning processes, ensuring alignment across timelines and visibility into progress
• Drive Strategic Implementation & Execution Rigor:
• Drive successful execution of high-priority, cross-functional strategic initiatives — serving both as lead on select initiatives and as central integrator across initiative owners
• Establish clear governance, ownership models, timelines, and success metrics for major initiatives
• Ensure alignment across teams, proactively identifying and resolving dependencies, tradeoffs, or blockers
• Track progress rigorously, measure outcomes, and reinforce accountability at all levels
• Champion disciplined, data-driven prioritization while preserving space for experimentation and emerging opportunities
• Reinforce Organizational Alignment & Operating Discipline:
• Serve as our subject matter expert on strategic and annual planning
• Lead with a highly collaborative, low-ego approach while partnering closely with the Executive Leadership Team and department leaders to advance company-wide priorities
• Drive organizational alignment and execution rigor, reinforcing a “one company, one plan” mindset
• Build strong rapport with team members at DICK'S and ensure clear alignment and visibility across organizations
• Identify and leverage AI and emerging technologies to enhance planning rigor and operational efficiency

• Deadline: 17 April 2026 at 08:00