Regional Manager, Studs
Northeast
$125-155k
3+ days a week in office (Newbury St, Boston)
A fresh take on ear piercing and earrings
Be an early applicant
A fresh take on ear piercing and earrings
201-500 employees
Be an early applicant
$125-155k
3+ days a week in office (Newbury St, Boston)
201-500 employees
Company mission
To become the most trusted national authority in Earscaping®.
Role
Who you are
- 7+ years of multi-unit retail leadership experience, ideally in service-driven or experiential environments (e.g., beauty, hospitality, or specialty retail)
- Demonstrated success managing P&L, labor %, and revenue growth across geographically dispersed markets
- Strong track record in leadership development, coaching, and building high-performing teams in remote or distributed environments
- Excellent organizational and communication skills; able to influence and collaborate across functions and levels without in-person proximity to HQ
- Based in or willing to relocate to the Northeast region; frequent regional travel required (air travel expected), with occasional national travel for offsites or openings
- Weekend and evening availability for studio visits and key events
What the job involves
- The Regional Manager, Northeast oversees Studs studios across Boston, Madison, Minneapolis, and will grow into other markets as Studs continues to grow—a geographically broad, high-growth region that spans both established and emerging Studs markets
- Reporting directly to the CEO, this leader drives financial performance, operational consistency, and team development across 8+ studios while playing a critical field partnership role as Studs continues expanding its national footprint
- This role requires a highly autonomous operator capable of managing a dispersed portfolio—balancing market-specific nuance with a consistent Studs experience—and serves as the connective tissue between studio-level execution and HQ strategy
- Own revenue, labor efficiency, and KPI performance across all Northeast studios, driving accountability to targets at the studio and regional level
- Ensure consistent adherence to Studs brand standards across staffing, scheduling, visual presentation, and guest experience in a geographically dispersed portfolio
- Analyze studio-level results to identify performance gaps, develop corrective action plans, and prioritize resource allocation across markets
- Partner cross-functionally on new studio openings, local operational initiatives, and regional rollout of HQ-led programs
- Manage, coach, and develop Studio Managers across the region to deliver strong team performance, engagement, and retention
- Build leadership bench strength across markets; identify and develop internal talent for future growth roles as the region expands
- Partner with People, Retail Training, and Piercing Education teams to ensure onboarding, development, and performance management programs land effectively across a distributed team
- Model and reinforce a culture of accountability, inclusion, and feedback consistent with Studs values and leadership expectations
- Serve as the field voice for the Northeast in HQ-level planning, providing grounded operational perspective across a diverse market portfolio
- Collaborate with Finance and Retail Ops on labor planning, headcount alignment, and P&L management across 8+ studios
- Support new studio openings across the region, providing pre-open field leadership, talent readiness, and post-open stabilization
- Lead regional business reviews, talent calibration, and communication cascades across a geographically distributed team
Our take
Conscious consumption and the influence of social media advertising have ushered in a new era of Direct-to-Consumer (D2C) brands targeting mindful millennials and Gen-Z customers. Among these brands, Studs has seized the opportunity, focusing on the ear-piercing market.
Studs does not merely provide ear-piercing services; it is crafting an entire experience for its customers. The company's leadership firmly believes that customers are increasingly using earrings to celebrate self-expression and mark significant milestones in their lives. Studs aims to build a brand that resonates with these precious moments, offering a unique approach to jewelry.
To achieve its vision, the company has embarked on a national expansion of its physical retail locations, now sporting 26 locations across the US with plans for more.. And with famous customers like Emma Chamberlain, Dixie D'Amelio and Rosalía, the company is truly on its way to cementing its place as a leader in the world of piercing.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
96% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2021
$20m
SERIES B
Nov 2019
$3m
SEED
Total funding: $23m
Company benefits
- Health & Wellness: A comprehensive benefits package that includes premium medical, dental, and vision coverage; 401k; life insurance; and lifestyle reimbursement.
- Paid Family Leave: Three months of paid family leave for all full-time corporate and retail employees (biological, adoptive, and foster parents are all eligible)
- Flexible Schedule: Ample paid time off plus a paid sabbatical after your first four years
- Transparency: Employees are given the information and context they need to succeed via feedback forums like Town Halls, AMAs, and weekly one-on-one’s
- Growth & Development: Trainings, performance reviews, and ongoing coaching to help you continuously grow professionally
- Studs Discounts: Discounts on piercings and products (we’ve got your friends and family covered too!)
Company HQ
Bowery, New York, NY
Leadership
Anna Harman
(Co-Founder & CEO)Prior to Studs, they were acting Chief Customer Officer at Jetblack. Also worked as Head of Operations at Fitz, a wardrobe tech company, and was COO of Research Analytics at Bridgewater Associates.
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