Developer Experience Engineer, ManyChat
More information about location
Chatbot marketing
Open for applications
Chatbot marketing
201-500 employees
Open for applications
More information about location
201-500 employees
Company mission
To help businesses grow by building meaningful relationships with their customers.
Role
Who you are
- We’re searching for a Developer Enablement Engineer who enjoys solving developer pain points and making technical systems work better for everyone
- You get satisfaction from seeing developers ship faster, smarter, and more confidently
- 3+ years of backend engineering experience, preferably with high-load systems
- Proficiency in PHP; Python and TypeScript are a plus
- Experience with containerization and orchestration (Docker, Kubernetes, Helm)
- Familiarity with modern engineering workflows (Git, CI/CD, containerized environments)
- Excellent written communication; able to simplify complex topics
- Experience with documentation platforms (Markdown, Notion, Docs-as-Code tools)
- Empathy for developers and curiosity to continuously improve their day-to-day experience
- Ability to design lightweight DX feedback loops (surveys, usage stats, pain point tracking)
Desirable
- Experience in infra, platform, or developer experience roles
- Familiarity with AI/LLM developer tools
- Experience with infrastructure-as-code (Terraform, Helm, Ansible) and cloud platforms (AWS preferred)
- Experience automating documentation or managing doc-as-code pipelines
- Experience creating developer advocacy content or internal comms strategy
- Previous work in high-growth or scale-up environments where infra and DX evolve rapidly
What the job involves
- You’ll work side by side with engineers across product streams, guiding adoption of tooling, best practices, and workflows while maintaining clear documentation and knowledge bases
- Own and evolve the developer onboarding experience, guiding engineers from first commit to first deploy
- Build, maintain, and improve internal knowledge bases, runbooks, and architecture documentation
- Translate tribal knowledge into clear, accessible resources (Notion, GitHub, Docs-as-Code)
- Announce infra and platform updates, and communicate changes across teams proactively
- Embed in product teams to surface updates, coach adoption, and share expertise directly
- Align with engineering managers and tech leads on standards, workflows, and best practices
- Design and deliver technical enablement sessions such as workshops, tech talks, and lunch & learns
- Contribute to improving developer tooling UX, including setup scripts, templates, and CLI tools
- Advocate for smoother flows across GitHub, CI/CD, secrets management, and other dev tools
- Identify pain points in developer workflows and collaborate to implement effective solutions
Our take
Over 80% of businesses currently use chatbots to provide a variety of automated services to customers. However, chatbots are generally uniform and provide standardized responses, unless the business staffs a chatbot programmer.
ManyChat provides a platform for the creation of customized chatbots without needing any experience in coding. The startup focuses on providing small businesses opportunities to equip the messaging services of their Facebook and Instagram business pages with automotive customer service tools.
The company has grown a huge customer base of over a million businesses, powering more than a billion conversations each year. Though there is tough competition in this field, including new AI chatbots arriving on the market, ManyChat's focus on ease of use and code-free customization will likely ensure its ongoing popularity.
Steph
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2025
$140m
SERIES B
Apr 2019
$18m
SERIES A
Total funding: $163.2m
Company benefits
- An opportunity for rapid personal and professional growth
- Uncapped Commission + Equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Annual wellness reimbursement
- Collaborative, transparent, and fun-loving office culture
- We pay for relevant conference tickets, training programs, courses, and any necessary literature
Company HQ
Old Palo Alto, Palo Alto, CA
Leadership
Mikael Yang
(CEO)Studied at State University before co-founding ManyChat in July 2015. Has been CEO ever since.
Salary benchmarks
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