Senior Product Manager, ServiceUp
Platform
+ Equity
Office located in Campbell, CA
Car management platform
Open for applications
Car management platform
21-100 employees
Open for applications
+ Equity
Office located in Campbell, CA
21-100 employees
Company mission
To create the best experience in car repair while empowering the 200,000+ independent auto shops to build stronger relationships with their customers and compete in the new economy.
Role
Who you are
- The ideal candidate will bridge the gap between technical teams and business stakeholders, ensuring our platform provides a reliable, scalable, and secure foundation for innovation and business growth
- A bachelor's degree in a relevant technical field or equivalent practical experience
- 5+ years of experience in product management or a related technical role, with a minimum of 3 years focused on APIs, platforms, or partner ecosystems
- A proven track record of delivering complex products in an agile environment and managing a product from conception to launch
- Strong analytical skills and the ability to translate technical concepts into clear business value for both technical and non-technical stakeholders
- Deep understanding of API architecture, SaaS platforms, and partner integration workflows
- Exceptional collaboration and communication skills, with the ability to build trust and alignment across diverse teams
Desirable
- Experience in a high-growth, entrepreneurial environment
- A background in developer tools or coding
- Experience with major API management platforms like MuleSoft, Apigee, or Postman
What the job involves
- ServiceUp is seeking a Senior Product Manager, Platform to lead the strategy, development, and growth of our platform and integrations
- This role is a strategic leader responsible for both consuming APIs from our partners to enrich our platform and exposing our proprietary data via APIs to enable a thriving partner ecosystem
- Define Product Vision and Strategy: Define and own the product vision and roadmap for ServiceUp's API platform, ensuring it aligns with the company's long-term business objectives and strategic initiatives
- Manage Inbound Integrations: Work with external partners and vendors to understand their API offerings, prioritize integration opportunities, and oversee the development lifecycle of consuming their APIs to enrich ServiceUp's platform
- Manage Outbound Integrations: Lead the design, development, and management of ServiceUp's APIs, ensuring they are robust, scalable, and well-documented to attract and empower external developers and partners
- Cross-functional Collaboration: Serve as the primary point of contact for API-related matters, working closely with engineering, design, marketing, sales, and operations teams to launch cross-functional initiatives and gather requirements
- Ecosystem & Partner Management: Cultivate and grow a thriving partner ecosystem. This includes defining features that accelerate partner onboarding, ensuring seamless developer experiences, and acting as a technical liaison for API-related inquiries
Our take
Despite $150 billion being spent on auto repair each year, the industry is fragmented. ServiceUp is making car maintenance more convenient by connecting consumers, via its app, to an expert car care advocate who manages the entire repair process.
The autotech company has plans to be an all-in-one platform for car maintenance, offering a unique model that essentially brings the ease of food delivery to the auto repair industry. Its innovative service is seeing success, notably growing its revenue by 20% month-over-month in its founding year, and has built out its repair network to over 150 auto shops across multiple US states.
Already, the market response has been strong. ServiceUp will only strengthen as it uses its 2022 Series A funding to accelerate expansion into new markets, invest in machine learning and artificial intelligence capabilities, product and business development, and expand field operations.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Jul 2025
$55m
SERIES B
Sep 2022
$14.5m
SERIES A
Total funding: $69.5m
Company HQ
Los Gatos, CA
Leadership
Brett Carlson
(CEO)Previously founded Betyah and Independent Brokers INC, and acted as Chief Business Officer for Swim.it. Experience as a Consultant for Kinetica, in Sales for Oracle, Resonate Software, Gartner, and Cloudera.
Brett Dashe
(Head of Revenue)Previously acted as Director of Sales for Snap-File, Senior Account Executive for Box, Enterprise Account Manager for Granicus, and Outside Sales Manager for Hilton. Sits on the Board for Dash Data.
Javier Muniz
(CTO)Previously co-founded and acted as CTO for Granicus. Experience as Executive Advisor for PrimeGov, Senior Vice President of Engineering for Crownpeak, Software Engineer for Brodia, and Tools Engineer for WebTV Networks and Microsoft Corporation.
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