Senior Account Manager, Wolters Kluwer

Benelux, Wolters Kluwer Health, UpToDate

Salary not provided

Offers performance-based bonus structure

Salesforce

Senior and Expert level

Amsterdam

2+ days a week in office

AI-powered solutions for professionals

Open for applications

AI-powered solutions for professionals

1001+ employees

B2BEnterpriseLegalBusiness IntelligenceFinancial ServicesAutomation

Open for applications

Salary not provided

Offers performance-based bonus structure

Salesforce

Senior and Expert level

Amsterdam

2+ days a week in office

1001+ employees

B2BEnterpriseLegalBusiness IntelligenceFinancial ServicesAutomation

Company mission

To help customers make critical decisions every day by providing expert solutions tha to combine deep domain knowledge with technology.

Job

Company

Role

Who you are

Fluent in Dutch, French and English
Minimum 5+ years of experience in account management and/or field sales
Proven experience selling SaaS / software solutions, ideally in the healthcare / medical / clinical solutions sector
Strong track record in value-based selling and negotiating at senior (C-level) stakeholders
Experience working with CRM systems (preferably Salesforce)
Excellent communication and presentation skills
A proactive, self-driven professional with strong organizational discipline
A strong relationship builder who inspires trust at all levels
Confident and resilient in complex negotiation environments
A team player who thrives in a collaborative and supportive culture
Authentic, reliable, and motivated by long-term success rather than quick wins

What the job involves

You’ll join an international, collaborative team spanning the Benelux, Nordics, and beyond. Locally, you will work closely with Sales and Customer Success colleagues, in a culture defined by trust, teamwork, and long-term relationships
As a Senior Account Manager, you will take ownership of an established client portfolio across the Benelux, with a strong focus on Belgium (including Wallonia) and the Netherlands
This is a strategic, value-based sales role where success is defined by retention and sustainable growth. You will engage with high-level stakeholders such as physicians, hospital leadership, and C-level decision-makers to position the value of our solutions
Manage and grow a portfolio of existing healthcare clients (hospitals, universities, medical institutions)
Drive contract renewals and ensure high customer retention
Identify and develop cross-sell and upsell opportunities (e.g. Lexidrug)
Build and manage your sales pipeline, contributing to new business growth
Deliver compelling value-based sales conversations with senior stakeholders
Conduct regular client visits to drive customer engagement (minimum 4 touchpoints per year, including on-site visits)
Analyze usage data to optimize adoption and demonstrate ROI
Collaborate closely with Customer Success on onboarding, training, and customer engagement
Maintain accurate activity tracking and pipeline management in Salesforce (CRM)
Stay on top of market developments (including AI innovations) and translate them into customer value
What Makes This Role Interesting?
Market leader position: Work with a product that dominates the market and truly makes a difference in patient care
Strategic impact: Engage in meaningful, high-level discussions that influence healthcare outcomes
Relationship-driven sales: Focus on long-term partnerships and value-based selling
International exposure: Collaborate across regions
High ownership: Manage your own territory and customer strategy
Content-driven conversations: Combine commercial skills with medical and scientific insights

Our take

For over 185 years, Wolters Kluwer has been innovating the way professionals and businesses work. The company has expanded to offer a substantial range of services across the Health, Tax & Accounting, Finance, Compliance, and Legal sectors.

While operating across so many sectors comes with an extensive range of competition, Wolters Kluwer serves customers in over 180 countries, which has been managed, in part, due to its 70+ acquisitions. For example, the company has recently acquired leading artificial intelligence technology company Della AI, which will become part of its legal software unit, to further advance its natural language processing capabilities.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Glassdoor (3.7)

Company

Company HQ

Alphen aan den Rijn, Netherlands

Leadership

Nancy McKinstry

(CEO & Chairman of the Executive Board, not founder)

Held various roles at the company before being named CEO in 2003. Current Member of the Board of Directors at various companies including Accenture, Abbot, Russel Reynolds Associates, and Columbia Business School.

Salary benchmarks

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