Senior Product Manager, SoFi
Fraud & Risk
$144-247.5k
+ Eligible for a bonus & Long term incentives
Mobile & online personal finance services
Be an early applicant
Mobile & online personal finance services
1001+ employees
Be an early applicant
$144-247.5k
+ Eligible for a bonus & Long term incentives
1001+ employees
Company mission
To help people reach financial independence to realize their ambitions.
Role
Who you are
- 5+ years of product management experience
- Bachelor’s degree or higher in a relevant field
- Strong ownership, with a proactive, results-oriented approach to your work
- Ability to understand and discuss integrated systems and APIs with engineers
- Familiarity with fraud risk detection, prevention, and mitigation programs and best practices
- Empathetic customer-first mindset, to be the voice of the customer in shipping optimal fraud operations products
- Ability to thrive in a fast-paced, dynamic environment
- Demonstrated ability to grasp complex user scenarios, technical concepts, and business drivers to make well-informed decisions
- Keen attention to detail and proficiency in distilling complex issues
- Exceptional written and verbal communication skills
- Ability to collaborate with and manage cross-functional groups of stakeholders
Desirable
- Familiarity with payment processing and money movement
- Exposure to Fraud Operations and Investigations methodologies
What the job involves
- At SoFi, we’re on a mission to help our members get their money right, and become a Top 10 Financial institution
- We’re seeking an experienced Senior Product Manager to own the vision, strategy, and delivery of a set of horizontal platforms and services within the Fraud, Risk, Operations and Support Technology services product suite to support our ever-growing member and business needs
- Specifically, we are looking for a platform product manager to help drive the evolution of our fraud risk transaction architecture, fraud operations & investigative tooling, risk signals integrations & feature store, and restrictions and permissions platforms
- The tools and capabilities you build will empower our fraud risk partners and extended product engineering teams to embrace and adopt these platforms
- As a key cross-functional player, you will collaborate closely with your Engineering, Product, & Design teammates, and other Engineering leaders and Product Managers from a wide range of Business Units, to set a vision, define priorities, manage trade offs, execute an ambitious agenda, and be accountable to results reported at the executive level
- Create and articulate a comprehensive product vision, strategy, and roadmap for your product area, aligning with SoFi’s broader objectives
- Deeply understand internal customer use cases, industry trends, and business drivers to identify and advocate for new opportunities
- Collaborate closely with engineering and stakeholders through the product life cycle, from initial concept to high-quality delivery
- Effectively balance member, business, and technical goals with available resources to maximize impact
- Drive alignment and build trust with cross-functional stakeholders and across organizations within SoFi
- Champion a platform-first approach by building services that are easily adopted by our partners without requiring customization
- Promote a strong product culture by developing frameworks and implementing process improvements
Our take
SoFi started by offering ways for students to secure better financial terms on their loans, and now offers a huge range of personal finance products, including bank accounts, loans, mortgages, investment advice, and investment opportunities. Many customers find they have to go to multiple financial service providers to meet all their finance needs, but SoFi overcomes this issue by putting it all in one place.
Its goal, to cover all the financial bases, sets them apart from many of the traditional banks and even some of their digital competitors, such as Avant, which has chosen to focus on providing credit alternatives. Although it is operating in a competitive market with a lot of big players such as Monzo, Revolut, and Starling, the company has managed to raise huge amounts of funding to support its rapid expansion.
SoFi has focussed on global expansion, moving outside the US, and has made a series of acquisitions to support this - including a Hong Kong-based investment app called 8 Securities. After going public on the New York Stock Exchange via a SPAC merger in June 2021, the company has continued to evolve and release more mission-oriented services into its roster, and strengthened its lending capabilities through a $350 million post-IPO loan. To date, the company has sold over $15 billion in personal loan collateral and continues to strengthen its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
7% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2021
$369.9m
LATE VC
May 2019
$500m
GROWTH EQUITY VC
Total funding: $2.7bn
Company benefits
- Comprehensive health, vision, dental, life insurance, and disability benefits
- Generous vacation and holidays
- Paid parental leave for eligible employees
- 401(k) and education on retirement planning
- Tuition reimbursement on approved programs, up to $5,250 per year
- Monthly contribution up to $200 to help you pay off your student loans
- Great health & well-being benefits including: telehealth parental support, subsidized gym program
- Flexible time off
- Fertility and family planning options
- Free financial classes
Company values
- Put our member's interests first – if we take care of our members' interests, it will best serve our interests.
- Run after problems – we must build a culture of people who run after problems in order to ensure we execute with excellence and “things” do not fall through the cracks.
- Embrace diversity, everyone should feel welcome, included and able to contribute – diversity is a differentiator and our team should reflect society. We should continue to encourage and celebrate diversity.
- Get to the truth and make principle-based decisions – we can only make the best decisions if we have the right data, all of the perspectives, and if we align on the guiding principles.
- Make your footprint bigger than your foot – selfless acts are critical to elevate beyond the impact of our collective individual efforts.
- Do the right thing, if you're not sure, do the harder thing – our business is built on trust and integrity, which requires both adhering to the letter of the law and regulations and doing the right thing for the company and our members..
- Set ambitious goals, be gritty, be accountable - we must hold ourselves and others accountable for delivering our business objectives, for our culture, and for our member.
- Take care of other people and help them grow - our people are our greatest differentiator, if we take care of our people, they will take care of our members.
- Iterate, learn, innovate - we are all responsible for innovation and we must embrace data-driven decisions.
- Be SoFi missionaries - our products, our services, our brand, and our business must be durable over the long term to achieve our mission—be a missionary.
- Don’t forget to smile - our ambition is contagious: it makes us smile to see people inside and outside of SoFi succeed.
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Anthony Noto
(CEO)Graduated from the U.S. Military Academy after being a telecommunications officer and captain in the U.S. Army. Has worked as Head of Gobal Telecommunications, Media and Technology at Goldman Sachs, been the COO of Twitter, and also the CFO of the National Football League.
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