Client services associate, Sifted

£25-28k

Entry and Junior level

London

2 days a week in office (Bracken House, London)

Media platform for Europe’s innovators & entrepreneurs

Job no longer available

Media platform for Europe’s innovators & entrepreneurs

21-100 employees

B2CLifestylePublishingContentDigital MediaCommunity

Job no longer available

£25-28k

Entry and Junior level

London

2 days a week in office (Bracken House, London)

21-100 employees

B2CLifestylePublishingContentDigital MediaCommunity

Company mission

To be the critical friend of Europe’s startup community, and to amplify and empower the founders, investors and startup operators driving innovation from the front.

Job

Company

Role

Who you are

Experience using or willingness to learn to use SaaS tools (such as Asana, and CRM systems) which will help you do your role efficiently. If you haven’t had the opportunity to use them before, the willingness to learn is equally important
Must be comfortable working with Excel and G-suite apps with strong analytical skills and the ability to juggle multiple projects
Excellent facilitation, written and verbal communication skills
Enthusiasm and adaptability; we’re seeking a friendly person with a positive and responsive attitude
Highly organised; ability to coordinate work with multiple departments and driven to keep projects on schedule
“Can-do” mindset; be willing and able to generate creative solutions to roadblocks
Experience of, or a keen interest in, working for a media organisation and/or advertising

What the job involves

As a client services associate, you’ll be part of Sifted’s commercial team representing the interests of advertising and sponsorship clients across all Sifted’s commercial product lines
Reporting to the head of campaign delivery, you’ll be learning your trade and honing your skills by working with clients (from Big Tech to the hottest startups) and internal stakeholders across sales and commercial content
You will gain experience in many aspects of the “post-sale” media process, from advertising schedule management, campaign reporting, client services communications and a whole lot more. You’ll also get exposure to a variety of SaaS systems, from CRMs to Google Analytics, which will help you do your job more efficiently
Work alongside the head of campaign delivery to provide excellent client services and project management for advertising campaigns, including (but not limited to) newsletters, branded content, podcasts and bespoke projects
Communicate with clients and internal staff to understand project scope, complexity, effort, risk, resource needs, and timelines
Ensure projects are executed properly and delivered on schedule
Ensure timely communication of all project blockers
Work closely with teams internally and communicate effectively

Salary benchmarks

Our take

Sifted is a media platform reporting on the world of technology and startups in Europe, backed by the Financial Times. It's known for its high-quality commentary and fresh viewpoints and is targeted at founders, investors and people working in startups across Europe. It reports on stories of big startup trends, compelling company profiles, and the everyday lessons that come from growing a business; covering early-stage businesses in tech centres like London, Paris and Berlin but also smaller hubs like Minsk, Talin and Zurich.

Sifted’s team of reporters are based across Europe, and the website has hundreds of thousands of monthly unique visitors. FT's stake in the company comes alongside a licensing agreement which ensures Sifted meets the standard of FT calibre news and analysis. The company is also backed by several British, French, German, Greek and Swedish angel investors with interests in the growing European technology sector.

Steph

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 3 rounds)

Jun 2024

$4.3m

EARLY VC

Nov 2021

$5.5m

SEED

Total funding: $11.1m

Company benefits

28 days holiday
Personal development budget each year
20 days working from abroad

Company HQ

Temple, London, UK

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