Digital Experience & SEO Specialist, Mattermost
$95-130k
Software development collaboration platform
Job no longer available
Software development collaboration platform
101-200 employees
Job no longer available
$95-130k
101-200 employees
Company mission
To make the world safer and more productive by developing and delivering secure, open source collaboration software that is trusted, flexible and offers fast time-to-value.
Role
Who you are
- This role is ideal for someone who enjoys cross-team collaboration, has a keen eye for digital UX, and is energized by bringing AI-driven innovation to web and SEO programs
- 2–5 years of B2B SaaS digital marketing, SEO, or web management experience
- Strong proficiency with WordPress (required); Webflow a plus
- Familiarity with SEO tools (SEMRush, Ahrefs, Search Console, etc.)
- Working knowledge of GA4, GTM, and digital tracking frameworks
- Basic HTML/CSS skills for troubleshooting and QA
- Experience applying AI or automation to digital marketing workflows
- Strong organizational skills and ability to manage multiple projects
- Must be able to work with Eastern Time zone overlap
- A collaborative, curious, detail-oriented team player who owns execution end-to-end
- This role may require the candidate to obtain and maintain a U.S. security clearance in the future. As such, applicants must be U.S. citizens and eligible to obtain a U.S. government security clearance
What the job involves
- We’re looking for a Digital Experience & AI-Forward SEO Specialist to manage and optimize our owned channels
- You’ll be responsible for keeping our website fast, accurate, user-friendly, and conversion-optimized — while also applying modern AI and automation to scale SEO, UX, CRO, and digital experience workflows
- This role is a blend of hands-on website ownership, SEO strategy, and AI-native digital execution
- You’ll partner with agencies, content, design, performance, and demand teams to deliver a best-in-class digital experience that fuels our Integrated Marketing Campaigns (IMCs) and pipeline goals
- Website Ownership & Digital Experience Manage:
- CMS updates in WordPress: landing pages, blog posts, copy changes, template updates, and QA
- Build new pages using established templates and maintain consistency in structure, design, and UX
- Partner with cross-functional teams to support web updates across different user journeys and IMC launches
- Collaborate with agencies on new site builds, localization, and modernized digital experiences
- AI-Forward SEO & Content Optimization:
- Lead modern SEO execution: metadata, structured content, keyword optimization, internal linking, tagging, schema
- Use AI-assisted workflows for SEO auditing, content clustering, competitive research, brief creation, and optimization
- Conduct SEMrush/Ahrefs reviews and implement recommendations to improve rankings and organic conversion
- Apply AI tools to scale SEO execution, improve content relevance, and streamline audits. CRO, UX, and Digital Tools
- Own CRO and UX optimization, including form fills, navigation, load time, and mobile readiness
- Manage and optimize digital experience platforms: Qualified, Navattic, Wistia, etc:
- Experiment with personalization, chat optimization, and AI-enhanced testing
- Analytics, Tagging, and Cross-Channel Execution
- Ensure analytics and tagging accuracy in GA4 and GTM in partnership with GTM Ops and Performance Marketing
- Support campaign launches with high-quality landing pages and seamless user experiences
- Collaborate with other platform owners (Pardot, 6sense, Salesforce) to ensure high-quality, consistent execution across digital channels
- Owned Channel Governance Manage and update Mattermost’s profile pages on G2, Capterra, and other review platforms
- Maintain accuracy, speed, and operational excellence across all owned digital touchpoints
Our take
As the shift to virtual working environments and remote working continues, internal collaboration tools have never been in higher demand, Mattermost's key product is well-positioned to meet this surge in demand: it is essentially a collaboration platform which offers secure messaging across web, desktop and native mobile devices.
Mattermost runs as a server install that can be accessed remotely or locked down so that it only runs internally. That’s a major benefit for any company that needs to comply with industry regulations, such as hospitals, law firms and government agencies. This is also what sets Mattermost apart from other collaboration platforms like Slack, Zoom and Microsoft Teams.
The company powers messaging and collaboration for a host of businesses including Samsung, Daimler, SAP and Cigna. With solid foundations and a big prospective customer base, Mattermost is well-set to achieve big things as it continues to launch new features for its expanding client base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-24% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2019
$50m
SERIES B
Feb 2019
$20m
SERIES A
Total funding: $70.2m
Company benefits
- Fully remote work
- Office setup fund
- Coworking space stipend
- Global and regional team meetups
- Growth fund
- Unlimited vacation
- Family and Friends Days
- Async weeks
- Open Source Fridays
- Community hackathons and events
- 401(k)
Company HQ
Downtown North, Palo Alto, CA
Additional info
- Remote team members must be available between 8am and 1pm California time (GMT-8)
Leadership
Ian Tien
(CEO & Co-founder)Ian previously founded SpinPunch Inc, an award-winning online video game company, and was VP Product at Flickme, a movie streaming startup.
Corey Hulen
(CTO & Co-founder)He was previously CTO & co-founder at Temple AI and Pricini.com. He also has experience in Software Development at Microsoft and VerticalNet.
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