Director of Technical Program Management, eBay
$148.4-254.2k
Salary Dependent on Location.
Leading online marketplace
Be an early applicant
Leading online marketplace
1001+ employees
Be an early applicant
$148.4-254.2k
Salary Dependent on Location.
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- 10+ years of technical program management experience leading large-scale technical programs in complex, global product organizations
- 7+ years leading large teams of senior program and portfolio managers, with a focus on delivery, accountability, and results
- A strong technical foundation with the ability to engage deeply in engineering, architecture, and systems discussions
- Deep understanding of Agile and iterative development processes, and how to scale them across multiple teams and product lines
- Experience establishing and evolving program management practices and operations within a large enterprise environment
- Experience operating in large, matrixed organizations—with a validated ability to handle dependencies and align priorities across product, engineering, design, operations, legal, finance, and executive teams
- A clear track record of driving programs involving multiple partners, time zones, business functions, and technical platforms
- Success leading delivery across multi-layered organizations where influence, negotiation, and relationship-building are key to execution
- Strong executive communication skills, with the ability to translate detail into insight and deliver clear narratives to senior leaders
- Data- and outcome-driven approach to decision making; fluent in using delivery metrics, KPIs, and financial targets to track progress and drive accountability
- Bachelor’s degree or equivalent experience in a technical or business field required; advanced degree (MBA, MS) is a plus.an
What the job involves
- We are hiring a Director of Program Management to lead critical, high-impact work across eBay’s Seller Experience team.
- This team builds the platforms and tools that millions of sellers rely on to list items, fulfill orders, and grow their businesses on eBay
- This is a high-stakes leadership role
- You will lead a team of senior technical program and portfolio managers who are responsible for driving decision-making, resolving blockers, and ensuring delivery across engineering, product, design, operations, and executive partners
- This team is responsible for the outcome—not just the process
- You’ll be expected to understand the technical details, challenge assumptions, and push for clarity and momentum across complex, multi-team efforts across a global enterprise
- You’ll also partner closely with product operations and transformation leaders to improve how eBay plans, builds, and delivers products at scale.
- Your work will directly impact the quality and speed of delivery for our most important seller initiatives
- Lead the Seller Experience initiatives and program delivery process end to end; drive operational discipline and remove friction from planning, development, and release cycles
- Deliver eBay’s highest-priority product initiatives for sellers—on time, with quality, and aligned to business goals
- Partner with engineering, product, design, and operations leaders to turn strategy into clear roadmaps and execution plans
- Align cross-functional partners on priorities and dependencies to ensure timely decision-making and resource allocation
- Build clear, repeatable practices that improve speed, coordination, and consistency across the product lifecycle
- Identify risks early and take direct action to resolve issues before they impact delivery
- Lead and grow a high-performing team of technical program and portfolio managers focused on delivery and accountability
- Define and track team OKRs that measure delivery velocity, execution quality, cross-functional coordination, and seller satisfaction
- Lead critical product reviews and drive the operating rhythm across Seller Experience
- Represent program progress and challenges to senior leadership with clarity, context, and confidence
- Develop a culture of ownership, urgency, and outcome-driven thinking within your team and across partner groups
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
Salary benchmarks
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