Product Management Lead, Stripe
Partner Portal
$180.2-270.3k
More information about location
A financial infrastructure platform for businesses
Job no longer available
A financial infrastructure platform for businesses
1001+ employees
Job no longer available
$180.2-270.3k
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- 10+ years Product Management experience defining product strategy, defining the user experience, managing business and technical trade offs, etc
- Strong written and verbal communication skills with a talent for precise articulations of customer/partner problems
- Experience managing multiple stakeholders often with competing priorities
- Demonstrated success building relationships and confidence with stakeholders
Desirable
- Experience supporting a partner ecosystem and developing and managing a partner portal or other partner tooling is a plus
- Must be able to adapt quickly to changing business needs and define priorities with little guidance
- Technical aptitude for problem solving and ability to understand technical challenges
- Innate curiosity and eagerness to learn
- A desire for continuous product improvement and can optimize for shipping a portfolio of small, medium, and large releases
- An ownership mindset and works on whatever it takes to solve problems and delight partners
- Ability to put themselves in the shoes of partners and be a steward of crafting great experiences
- Can dig deep into the data, think from first principles, and deliver the right results
- Able to thrive with a high level of autonomy and responsibility
What the job involves
- As the Product Management Lead for the Partner Portal, you will champion the needs of our partners - both mature and emerging - to provide an exceptional experience with Stripe
- The role will sit within our Global Partnerships organization and develop Stripe’s portal strategy in close collaboration with our stakeholders across Stripe teams supporting various partner types
- You will build out personas and partner journeys to inform functional requirements and be accountable for the overall quality and impact of the portal
- You will partner with internal Stripe engineering and external partners to develop and launch features quickly, while establishing frameworks that will enable us to continue to scale
- Develop portal product strategy in collaboration with key stakeholders representing Stripe partner types (e.g. Local Payment Methods, Systems Integrators, Distribution Partners, etc)
- In collaboration with Engineering, build an extensible partner platform that will enable us to scale and quickly launch support for new partner types as our ecosystem grows
- Deeply understand the various personas Stripe’s Partner Ecosystem supports by engaging with partners to address their priorities and help them achieve their desired outcomes with Stripe
- Form and promote a point-of-view on how our tooling should support partners in a cohesive and extensive way (i.e. rather than an order-taker, be opinionated about how we support program requirements through the portal)
- In collaboration with stakeholders, establish and commit to a set of KPIs that reflect our target outcomes and drive initiatives with measurable impact
- Participate in weekly/daily syncs with developers to deliver against the roadmap, address technical questions, prioritize bug fixes, and groom the backlog
- Ensure high quality launches by adhering to Stripe launch requirements and looking for continuous improvements and feedback loops
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company values
- Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
- An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
- Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
- Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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