Senior Program Manager, Twitch
Accessibility
$129.5-192.6k
Salary dependent on location. Plus RSUs.
Gaming-focused livestream platform
Be an early applicant
Gaming-focused livestream platform
1001+ employees
Be an early applicant
$129.5-192.6k
Salary dependent on location. Plus RSUs.
1001+ employees
Company mission
To empower live communities on the internet.
Role
Who you are
- You have 6+ years experience building similar Accessibility programs, QA and other scalable Accessibility Practices
- Expertise in accessibility best practices, guidelines, and regulations—specifically WCAG 2.2+ AA and the CVAA; ability to advise the executive team on risk assessment
- You have experience creating and leading an accessibility program from ground up including creating, documenting, proactive management and driving deliverables
- Experience working with and consulting product, design, engineering, and legal teams to deliver accessibility audits, code reviews and other advisory services
- Experience working on consumer product accessibility both on video and communications products and across a variety of devices, such as desktop, smartphone, gaming console, and OTT services
- Awareness of assistive technologies available to people with disabilities
- Experience with Figma, Jira and similar relevant product development tools
Desirable
- Understanding of and familiarity with AI tooling and test automations for Accessibility
- Familiarity with Twitch as a user, streamer, or both!
What the job involves
- As the Senior Program Manager, Accessibility at Twitch, you will have a broad impact across all of Twitch and our Community
- You will join our Product Operations team where you will own, oversee and conduct the end-to-end delivery of Accessibility Program and services including QA, education and training and scalable operations and hands-on management
- You will be our subject matter expert on digital accessibility and will execute on accessibility processes with our Design, Product and Engineering functions, proactive reporting and communications, implementation of tools and AI integration, while continuously working with our design system and product development process
- We will look to you to mentor and support others in executing the vision of how Twitch will be a welcome home for all regardless of abilities including partnering with product, engineering, legal, partnerships, and everyone from our executive staff to our individual contributors on solving Accessibility problems and providing strategic solutions
- In addition you will work with Guild partners on celebrating cultural milestones
- Support global digital accessibility initiatives as the subject matter expert and technical support for accessibility in product and throughout Twitch
- Intake, backlog & operational management working with engineering, product and design leaders to address core accessibility issues, including communications and reporting
- Conduct QA and lead, support, manage QA specialists
- Work with engineers, designers, product managers, and researchers to identify and create high impact changes and programs across all of our products, and support proactive backlog management
- Lead process and tooling integration including AI where appropriate
- Partner with engineers to build and integrate automated accessibility testing into CI/CD pipelines, shifting accessibility testing earlier in the development lifecycle
- Work with other Accessibility partners (legal, research, policy, communications) on benchmarking, goal setting, reporting, and execution and other consultative support
- Develop an educational program and deploy guidelines/resources for key collaborators
Our take
Twitch is the world's leading video platform for gamers, allowing users to livestream gaming sessions and curate a dedicated community for their content. By dedicating the platform to gaming alone, it has amassed a loyal following of fans, and been able to launch its Partner Program where streamers can monetize their livestreams, incorporate corporate partnerships, and even attend TwitchCon, a convention where dedicated gamers can socialize.
Twitch's acquisition by Amazon in 2014 saw its viewers double in a year, bringing the platform to a wider audience. However, with YouTube streaming popularity on the rise, it has big competition to contend with, as some popular streamers prefer going live on the video giant. Interestingly, a recent move by the platform was to enable its partner streamers to make live content on other platforms - previously inhibited by its exclusivity clause - which may combat the possibility of losing streamers permanently to YouTube.
In 2022, Twitch had to contend with backlash for its proposal to cut creator income by reducing their cut of subscription earnings. However, with the plan only affecting a minute number of creators, the controversy appears to have died down. Needless to say, Twitch is for now entirely comfortable in the market - with possible plans to extend past gaming bringing the chance to generate more popularity yet.
Steph
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2013
$20m
SERIES C
Sep 2012
$15m
SERIES B
Total funding: $43.2m
Company HQ
Belden Place, San Francisco, CA
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