Director of Site Reliability Engineering, DuckDuckGo
$243.8k
Offers equity
Docker
Linux
Expert level
Remote from Canada, Europe, UK, US
Privacy Protection
Posted today
Privacy Protection
201-500 employees
B2CPrivacySaaS
Posted today
$243.8k
Offers equity
Docker
Linux
Expert level
Remote from Canada, Europe, UK, US
201-500 employees
B2CPrivacySaaS
Company mission
To show the world that protecting privacy is simple.
Role
Who you are
- 10+ years relevant professional experience in reliability, platform, infrastructure, or software engineering, including 4+ years leading SRE teams
- Experience participating in a 24x7 on-call rotation for a large-scale deployment
- Ability to lead and collaborate on high-impact and complex projects from proposal through postmortem
- Proficient in AI-driven development, including designing and implementing agentic workflows
- Skills to wrangle vague problems, propose innovative solutions, and execute them with a strong focus on metrics
- Experience developing effective tools, services, alerts, and responses to identify and address reliability risks
- Investigative ability to root-cause sources of instability in high-traffic, distributed systems
- Deep experience administering and troubleshooting Linux and web technologies
- Ability to implement automation around infrastructure provisioning and configuration management to prioritize efficiency, scalability, and reliability
- Foresight to help identify the future technical direction of our deployment with the goal of improving reliability and performance
- Advanced programming skills enabling close partnership with software engineers to triage production issues and identify appropriate remediation, including code changes and performance considerations
- Ability to leverage cloud-native services and architectures to enhance reliability and scalability, with hands-on experience packaging and deploying applications using Docker and Docker Compose
What the job involves
- Working on the Site Reliability Team, you'll help build and maintain world-class infrastructure to meet the needs of millions of users protecting their privacy online. You'll utilize high-level languages like Perl, Go, TypeScript, or Python and work on related projects. Recent projects include:
- Ensuring our Duck.ai product meets our reliability standards and minimizing user friction on failures
- Scaling up our own index infrastructure to handle billions of documents
- Create anti fraud verifications that respect users privacy
- As Director, Site Reliability Engineering, you'll dive deep into complex operational challenges, including software, systems, automation, and process analysis. We are looking for candidates who can read, write, troubleshoot, and deploy all types of software to help us tackle the reliability challenges of large-scale deployments
- You’ll be required to attend meetings on camera via video conferencing
- Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend
- While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week
Our take
Companies are making money off of people's private information online without their consent. DuckDuckGo believes the internet shouldn't be this invasive and that getting the privacy you deserve online should be an easily accessible option.
With the company's Privacy Essentials desktop browser extension for Safari, Firefox, & Chrome and the mobile DuckDuckGo Privacy Browser for iOS & Android, users can block trackers, secure connections, and search anonymously, so they are protected on any device anywhere.
The company's app is downloaded more than 50M times a year, and its private search engine has become the #2 search engine on mobile in the U.S., Canada, Australia and the Netherlands. DuckDuckGo's next steps include a suite of new privacy solutions, including Email Protection, App Tracking Protection and its first-ever Desktop Apps for Mac and Windows.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Top investors
Company
Funding (last 2 of 3 rounds)
Jun 2021
$59m
SERIES C
Aug 2018
$10m
EARLY VC
Total funding: $72m
Company benefits
- Office Setup: To help you get your office set up, we reimburse up to $1,250 USD to cover the purchase of office productivity items, such as desk, chair, computer monitors, keyboards, etc
- Co-working: Should you prefer to work from a co-working space, we reimburse the cost up to $500 USD per month
- Wellness Stipend: To promote your physical and mental health, we offer a Wellness Stipend of up to $1,000 USD per year
- Learning Stipend: To promote your professional development and reinforce our culture of self-directed learning and skill-building, we offer a Learning Stipend of up to $1,250 USD per year
- Charitable Donation Matching: We match on qualified charitable donations of up to $1,000 per year
- Assistance Program: We offer counseling services provided through Workplace Options to help you and your family manage life-stressors
- Company Events: We have annual company retreats, team meetups, and optional “work-ations” where you work with colleagues in various destinations around the world. Every quarter we hold 3-day long Hack Days, during which we work on whatever we want
- Remote First, Always: We've always been a fully distributed company with team members all over the world. We trust you to get your work done wherever, whenever
- Flexible Time Off: We trust you to use good judgment to take time off as needed so that you can be your best at work. Our CEO sets a good example by taking regular vacations and encouraging the rest of the team to do the same
- Healthcare - Medical, Dental, Vision (US Only) 🇺🇸
Company values
- Building trust - By building trust, we do right by our users and our staff
- Questioning assumptions - By questioning assumptions, we reject bias and elevate the quality of our work
- Validating direction - By validating direction, we grow fast and sustainably
Company HQ
Paoli, PA
Articles
Leadership
Gabriel Weinberg
(Founder & CEO)Studied Physics at MIT. Previously co-author of Traction and Super Thinking.
Diversity, Equity & Inclusion at DuckDuckGo
- At DuckDuckGo, our vision is to raise the standard of trust online, and our mission is to show the world that protecting privacy is simple. Having a diverse, inclusive, and equitable team is critical to achieving those goals
- Online privacy abuses make the Internet worse for everyone by weaponizing our personal data in ways that create exploitation, discrimination, polarization, and chilling effects, among other problems. We can't build world-class solutions to these problems without a world-class team. That is why we seek to recruit, retain, and support the continued growth of talented and high-performing people of all different backgrounds, perspectives, and experiences
- Our commitment to embracing diversity and empowering all team members is rooted in our core values: build trust, question assumptions, and validate direction. The willingness to validate direction by engaging in the sometimes uncomfortable process of questioning each other's assumptions and being questioned ourselves can only exist in a trusted space — an inclusive and welcoming environment — which is critical to rejecting bias and building a world-class, globally-used product
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