Director of Product, ezCater
Enterprise
$229-321k
OTE
+ Stock options
More information about location
Online marketplace for business catering
Open for applications
Online marketplace for business catering
501-1000 employees
Open for applications
$229-321k
OTE
+ Stock options
More information about location
501-1000 employees
Company mission
To provide businesses with access to high-quality and fast corporate catering, 24/7.
Role
Who you are
- 8+ years of product management experience, with at least 3 years leading admin, platform, or B2B products used by large organizations
- 2+ years experience recruiting, managing and developing PMs, with a track record of building high performing teams
- Strong business acumen: has effectively run a business unit or major product line, thinking across product, finance, and marketing to drive its overall success
- Experience building for enterprise needs, such as single sign-on, roles and permissions, billing/invoicing, and reporting platforms
- Strong understanding of the needs of company administrators and decision-makers - governance, security, integrations, and scale
- A strong track record of using data and experimentation to drive measurable product improvements
- Experience leading and influencing cross-functional teams and executive leaders in a fast-moving environment
- Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable
What the job involves
- EzCater is looking for a Director of Product Management to lead our enterprise meal solutions - a set of products that lets organizations manage recurring employee meals, food spend, and catering at scale
- You'll own the vision and roadmap for building a simple, unified admin experience and a best-in-class recurring meal offering, turning ezCater into the food platform every large company depends on
- Own the multi-year vision and roadmap for ezCater's enterprise meal solutions and be accountable for the growth, retention, and activation of our enterprise customer base
- Serve as the executive voice for our enterprise product strategy and its business impact to the executive leadership team
- Set investment priorities across a multi-product portfolio, making the tradeoffs between platform capabilities (SSO, governance, integrations, reporting, etc.) and speed-to-market for new enterprise features
- Direct engineering, design, and data leadership to convert ambiguous enterprise requirements into a coherent, scalable product strategy
- Define the signals, thresholds, and playbooks that flag upsell opportunity, churn risk, and activation gaps and partner with Sales, Implementation, and Customer Success leadership to act on them
- Define the metrics across activation, retention, and customer success that show what's working and what isn't, and translate those insights into a clear narrative and plan
- Lead and develop a multi-pod PM organization, setting direction and ensuring strong execution across the portfolio
- You’ll get a terrifically compelling experience in an innovative, high performing environment
- You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony
Our take
ezCater is an online marketplace app that provides catering options for businesses, working with food providers who enter their menus onto the app for customers to browse. ezCater sends each store its orders and handles customer service while the food providers fulfil the orders.
ezCater profits by charging a small commission on all orders that restaurants fulfil. The company counts JLL, RingCentral and the San Francisco 49ers among its customers. It previously fuelled expansion through acquisitions such as online catering platform GoCater in 2018 and MonkeySoft Solutions in 2019.
ezCater has enjoyed strong growth, in part by focusing on meal deliveries to a growing hybrid workforce as an employee benefit. It has been eyeing an IPO for some time, though these plans are yet to come to fruition. In the meantime, it has continued to develop its technology and unveiled a new supplier diversity program to uplift small businesses owned by underrepresented groups.
Steph
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Dec 2021
$100m
SERIES D
Apr 2019
$150m
SERIES D
Total funding: $433.9m
Company benefits
- Health and wellness: Taking care of yourself and your loved ones comes first. Our competitive benefits package includes medical, dental, and vision; extensive voluntary options; and mental health resources.
- Compensation: We pride ourselves on our competitive offer packages, and take our commitment to pay transparency seriously. All full-time employees receive equity, a 401(k) match, and a monthly stipend to use towards commuting and remote work expenses.
- Parental support: We offer 12 weeks fully paid parental leave with additional paid time for delivery recovery. We also offer a family planning benefit that provides financial assistance for qualified family forming services.
- Full bellies: For employees working from our Boston office, we offer a lunch stipend via Meal Program. And fully stocked fridges all day, everyday.
- Time off: We offer flexible vacation plus 14 paid holidays. Every 5 years our people are eligible for an ezBreak, a fully-paid 4 week sabbatical and $5,000 bonus.
- Growth and development: We offer professional development opportunities through Skills Accelerator, our internal upskilling program, along with company-wide, department specific leadership trainings. We take internal mobility seriously – you can move sideways, you can move up, and there are always new opportunities to learn.
Company HQ
Financial District, Boston, MA
Leadership
Stefania Mallett
(Co-Founder & Director)Former CEO of the company. Studied at MIT before spending 20 years in leadership positions at firms including IntraNet, Taskmail, More than Words, and InSite Marketing Technology.
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