Senior TA Operations Manager, Crunchyroll
Contract
$65 - $95 USD p/hr
Streaming service for anime and manga
Be an early applicant
Streaming service for anime and manga
1001+ employees
Be an early applicant
$65 - $95 USD p/hr
1001+ employees
Company mission
To create experiences for anime and manga fans, and to enable them to connect through the content they love.
Role
Who you are
- You bring 8+ years of experience in Talent Acquisition Operations or strategic recruiting operations roles within high-growth tech or entertainment companies
- You have 3+ years of experience leading teams and developing leaders, with a track record of elevating performance and scaling functions globally
- You are a strategic operator who can build and execute a long-term roadmap while managing complex day-to-day operations
- You have deep experience building and maintaining recruiting dashboards and reports using tools like Greenhouse, Gem, Tableau or similar
- You are a strong cross-functional partner, able to influence executives and translate data into clarity and decisions
- You bring expertise in recruiting workflows, data structures, and systems, collaborating effectively with People Tech teams to drive enhancements
- You have experience leading or closely partnering with global coordination teams and are passionate about candidate experience at scale
- You are highly organized, process-minded, and thrive in fast-changing environments while keeping teams aligned and focused
- You are a clear, confident communicator who simplifies complexity and inspires trust across all levels of the organization
- You are known for building strong teams and uplifting those around you—whether coaching an early-career coordinator or advising senior leaders
What the job involves
- Crunchyroll is scaling globally, and our recruiting engine needs to scale with it
- We’re looking for a Senior Manager, Talent Acquisition Operations to drive operational rigor, insights, and efficiency across our global recruiting function
- This role sits at the intersection of analytics, process design, and recruiter enablement
- You’ll build the reporting infrastructure, operational rhythms, and coordination frameworks that help our global recruiting team operate with consistency, speed, and impact
- As a leader, you’ll shape how we plan, measure, and execute hiring across the globe–setting the vision for operational excellence, developing team members within the team, and influencing cross-functional partners to align around our hiring goals
- If you’ve led TA Ops at a tech or entertainment company during a period of rapid growth, can balance long-term strategy with crisp execution, and thrive on building high performing teams–this is your opportunity to make a lasting impact
- Lead the day-to-day operations of our global Talent Acquisition function across coordination, reporting, and enablement
- Set the vision and build the roadmap for operational excellence, defining how we measure success, scale processes, and drive recruiter productivity
- Develop and lead a high-performing TA Ops function, driving clarity, accountability, and impact across recruiting operations
- Design and maintain global recruiting dashboards, scorecards, and reporting suites that provide real-time visibility into funnel health, recruiter productivity, and hiring plan progress
- Partner closely with People Tech, Finance, and People teams to build capacity models, hiring forecasts, headcount pacing, and systems improvements that strengthen our operational foundation
- Drive and evolve our recruiting business reviews (WBRs, MBRs, QBRs), providing executives and recruiting leadership with data-driven insights, trends, and risk assessments
- Oversee the strategy and performance of our global Recruiting Coordination team, ensuring seamless candidate experience and operational consistency across regions
- Own and evolve our employee referral program operations, driving engagement, visibility, and accuracy
- Create scalable process documentation, recruiter toolkits, and operational playbooks to drive consistency, clarity, and readiness across our global team
- In this role, you’ll report to the Director of Global Talent Acquisition and be part of our Recruiting leadership team
- The Recruiting team at Crunchyroll is building the future of anime—one hire at a time
- As a globally distributed team, we care deeply about consistency, candidate experience, and enabling our hiring teams to move with clarity and speed
- We’re high trust, low ego, and deeply committed to raising the bar for how recruiting shows up as a strategic business partner
- You’ll join a team that is scaling fast, focused on excellence, and ready to invest in the infrastructure to grow smarter
Our take
In recent decades, anime - encompassing Japanese, Korean, and Chinese animation 0 has transitioned from a niche interest to a formidable industry, boasting a global market worth approximately $30B. Despite this growth, distribution has historically posed challenges, with series and films often reaching overseas audiences through disparate channels, if at all. Crunchyroll emerged to address this issue by consolidating the largest collection of anime into a single streaming service.
Sony's acquisition of Crunchyroll in 2021 for $1.75B expanded the platform's reach, integrating Sony's extensive animation library into its offerings. this move also positioned Crunchyroll for heightened competition against streaming giant Netflix, known for its substantial investments in anime production and acquisition. Currently, Crunchyroll maintains an unrivaled library of anime content, boasting over 44,000 episodes that have attracted over 0M paying subscribers.
While Crunchyroll initially offered a free, ad-supported tier to its vast community, it appears poised to phase out this option, transitioning to a subscription-based model for all new series. Despite this shift, the platform has implemented a global reduction in fees to stimulate subscription uptake. The success of this strategy remains to be seen, but past experiences with companies like Hulu suggest that it may drive subscription growth and mitigate piracy
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2010
$0.8m
EARLY VC
Feb 2008
$4.1m
SERIES A
Total funding: $4.9m
Company benefits
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually
- Flexible time off policies allowing you to take the time you need to be your whole self
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
Company HQ
Lucerne - Higuera, Culver City, CA
Leadership
Kun Gao
(Co-Founder)Co-founded Crunchyroll in 2006 and served as CEO/General Manager/Board Member until 2018. Previously the founder and CTO of Frappr.com as well as a Product Engineer at HOT or NOT.
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