Talent & Workplace Coordinator, Guild Education
Salary not provided
This role offers a competitive total compensation package, including an hourly rate of $25-$28
Mid and Senior level
Denver
5 days a week in office
Upskilling and education platform for America's workforce
Be an early applicant
Upskilling and education platform for America's workforce
1001+ employees
B2BEnterpriseEducationTrainingLearning
Be an early applicant
Salary not provided
This role offers a competitive total compensation package, including an hourly rate of $25-$28
Mid and Senior level
Denver
5 days a week in office
1001+ employees
B2BEnterpriseEducationTrainingLearning
Company mission
To unlock opportunity for America’s workforce through education and upskilling.
Role
Who you are
- We are looking for someone who’s a strong communicator, extremely organized and detail-oriented, has a passion for creating an engaging, human-centric candidate and employee experience, and thrives in a fast-paced, collaborative environment
- You have exceptional organizational skills, a high level of attention to detail, and an obsessive commitment for accurate, timely, and effective coordination
- You are committed to delivering an exceptional candidate and employee experience from first interaction to final outcome
- You have the ability to act proactively to effectively prioritize tasks and can adeptly pivot to meet emerging needs in a fast-paced environment
- You have excellent communication and interpersonal skills and the drive to take ownership for the development and cultivation of strong internal and external relationships
- You are comfortable being a visible, approachable presence in the office and can balance in-person workplace responsibilities with recruiting coordination work
- You thrive in a role that blends multiple functions and enjoy switching between detail-oriented coordination work and hands-on operational support
- You have the ability to identify problems and use current procedures to problem solve
- You have the ability to maintain flexible work hours and can efficiently troubleshoot last-minute changes with a calm, professional demeanor
- For the Workplace Experience portion of this role, it requires the ability to stand and move for extended periods of time with limited sitting, and to occasionally lift and/or move items up to 25+ pounds
What the job involves
- Guild is hiring for a Talent & Workplace Coordinator (6-Month Fixed-Term) to support and coordinate recruiting efforts across various business units while also serving as a key onsite resource for workplace experience
- This is a shared resource between the Talent Acquisition team and the Workplace Experience team, reporting directly into the Talent Acquisition Operations Analyst with an indirect reporting line to the Director, Workplace Operations
- In this role, you will collaborate with recruiters and hiring managers to create an exceptional candidate experience, schedule interviews, maintain data integrity in the applicant tracking system (ATS), and play an integral role in helping achieve hiring goals
- You will also serve as a day-to-day point of contact for onsite needs, acting as a backup for the Workplace Experience team by supporting office operations, responding to workplace tickets, assisting with catering deliveries, filling in at the reception desk, and helping ensure a seamless in-office experience for employees and visitors alike
- Additionally, you will collaborate with other leaders across Guild, including those on the Product, Operations, Marketing, Commercial teams, and more
- Deliver an exceptional hiring experience to candidates, hiring managers, and business leaders
- Partner closely with all recruiters and provide operational support throughout the hiring process to include, but not limited to, creating, editing and posting job requisitions, updating and ensuring completion of kick off documents, scheduling interviews, minding the status of candidates, sending project assignments, and requesting references & scheduling reference calls (as needed)
- Contact and engage with candidates, managing their experience throughout the interview process and scheduling phone, virtual, and onsite interviews; collaborate with executive assistants, as needed, to coordinate interviews/resolve scheduling conflicts all while facilitating effective, timely communication with candidates
- Serve as the onsite point of contact for candidates during in-person interviews, ensuring a welcoming and professional experience from arrival through departure
- Support logistics for onsite interview days, including coordinating room bookings, preparing interview materials, greeting candidates, and ensuring a smooth candidate experience on the ground
- Manage initial onboarding processes through sending pre-employment agreements and initiating background checks
- Maintain data integrity when opening and managing job requisitions in Greenhouse ATS to ensure hiring managers and interviewers have accurate information to prepare for and conduct interviews and feedback scorecards
- Act as scheduling point of contact, while recruiter(s) are out of office, and independently action scheduling requests to ensure candidates continue to move through the interview process
- Support the implementation of new process improvements and actively suggest process improvements to aid in driving efficiency and quality of candidate experience
- Attend kick off meetings and hiring syncs to communicate or work through scheduling priorities/conflicts with hiring managers as capacity allows
- Learn or expand knowledge of recruiting operations, systems, and tools
- Maintain flexible work hours to help troubleshoot interview issues, coordinate reschedules, and communicate interview schedule changes to candidates as needed
- Serve as a backup for the Workplace Experience team, stepping in to support daily office functions and ensure continuity of workplace services
- Respond to workplace tickets in a timely and professional manner, triaging and resolving issues or escalating as appropriate to ensure a well-functioning office environment
- Serve as a go-to resource for employee questions related to office logistics, workplace policies, and general operational inquiries
- Support catering deliveries, including coordinating with vendors, receiving orders, and ensuring timely setup for employees
- Fill in at the reception as needed, greeting visitors, managing building access, and providing a professional first impression of Guild’s office
- Support general operational needs around the office, including coordinating with vendors, managing supplies, assisting with space setup for meetings and events, and maintaining common areas
- Support special projects and/or other assignments as needed
Our take
The recruitment process can be the most costly element of a company's operation, with future-proof skillsets requirements resulting in the hiring of staff for niche tasks. Many existing employees of a company could have the potential to fill talent gaps and prevent the need for a new hire, but they often lack the training for such roles. Helping to solve this problem, Guild Education helps employers partner with nonprofit universities to train staff across a variety of subject matters, including high school completion programs, vocational opportunities, and enrollment in higher education.
As professional development is a strong employer benefit, Guild Education also pitches itself as a perk for employees, aiming to increase retention and worker satisfaction. By solving two major problems - a skills shortage and worker retention, it has gained large companies such as Chipotle, Target, Hilton and PepsiCo as corporate clients.
The platform has secured some serious funding too. And is using this funding to develop its healthcare and financial services learning modules and increase its offering to workers by exploring new ways to lower the barriers to learning, for instance through childcare solutions and financial wellness tools.
Freddie
Company Specialist at Welcome to the Jungle
Insights
B Corporation
Top investors
-5% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2022
$265m
SERIES F
Jun 2021
$150m
SERIES E
Total funding: $643.5m
Company benefits
- Equity stake in the company providing ownership and a path to future earnings (when we succeed, we all benefit)
- free one-on-one coaching with a certified financial planner, a platform with budgeting tools, investment and equity management center and many more financial resources through Origin (we believe financial literacy not only supports you personally, but also has a lasting impact in creating positive generational wealth practices)
- Employee Assistance Fund for unforeseen crises, disasters, and/or personal hardships and you need a little extra financial support (funded by the company and fellow Guilders to create a community of support)
- legal support and resources to navigate complicated situations like estate planning name changes, immigration, and more
- 401(k) plan with a range of diverse investment options and personalized retirement advice
- Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
- Education benefits and tuition assistance to help your future development and growth
- Multiple paths to meet educational and professional goals
- Fertility benefits built into all of our medical plans
- A $10,000 family planning fund to take care of costs that aren’t covered by the medical plans like adoption, surrogacy, and egg freezing expenses
- 12-20 weeks of paid leave and a ramp-up program for Guilders to ease back into work after an extended time away
- An additional 3 weeks of paid leave if you are going through the adoption, surrogacy, or foster process to use prior to your child's arrival/placement to prepare and attend necessary meeting
- Inclusive guidance and support as you go through your family planning journey through Cleo
- Our on-site childcare center, The Beehive, offering care for children 3 months-6 years of age for employees and their friends and family members located in Colorado
- Personalized 1:1 support for anyone on the parenthood journey with access to a network of clinicians, experts, and specialists through Cleo
- 80 hours of low cost ($2/hr) emergency backup care for times employees unexpectedly find themselves without primary care for the ones they are responsible for
- Dedicated support in finding background-checked care providers to assist with child care, elder care, and chronic care needs through Helpr
- The ability to bring an actively nursing child and companion on work related trips
- Inclusive, affordable medical and behavioral healthcare when you need it
- Open PTO is available so Guilders can rest, recharge, and bring their best selves to work
- 10 Holidays including a collective week off over the 4th of July plus 5 floating holidays for cultural and religious events you celebrate
- Our leave policies are there to support employees and offer 12 weeks of fully paid medical, non-birthing parent, and caregiving leave as of day one of employment while birthing parents receive 18-20 weeks of fully paid leave
- Once Guilders reach 4.5 years of service, they are eligible for a 5-week fully paid sabbatical leave
- Up to 10 days of bereavement leave
- Up to 10 days of jury duty
- 8 sick days
Company HQ
Central Business District, Denver, CO
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