Senior Content Designer, Wallapop
Competitive phantom shares package for all employees
More information about location
Mobile marketplace for secondhand goods
Open for applications
Mobile marketplace for secondhand goods
201-500 employees
Open for applications
Competitive phantom shares package for all employees
More information about location
201-500 employees
Company mission
Wallapop's mission is to enable a connected trade ecosystem, making 2nd-hand the norm through smart use of technology.
Role
Who you are
- Strong experience in UX Writing and Content Strategy, particularly within a marketplace or e-commerce environment
- Strong systems thinking with familiarity in taxonomy creation
- Proven strong understanding of business models to align user experience design with strategic business objectives
- Proven ability to frame complex problems and develop innovative solutions collaboratively with the teams
- Proven ability to foster cross-functional collaboration to harness collective expertise to identify, prioritize and seize opportunities for product improvement or innovation, to ensure business outcomes delivery while enhancing the overall user experience
- Strong understanding of user-centered design principles and methodologies (empathy maps, personas, journeys…)
- Solid understanding of research methodologies (tree testings, card sortings,...) and user testing techniques to identify usability issues
- Proficiency in data analysis and familiarity with analytics tools
- Excellent communication and collaboration skills
- Demonstrated ability to mentor and develop team members
- Strong business acumen and strategic thinking
What the job involves
- As a Senior Content Designer, you will play a pivotal role in shaping the content strategy and execution across our products
- You will be responsible for driving solution discovery, delivering engaging content and ensuring a user-centric approach
- You will work closely with cross-functional teams to align content with business objectives and enhance the overall user experience
- On the other hand, your leadership skills will be instrumental in mentoring junior designers and collaborating with stakeholders to achieve strategic goals
- Write clear, concise and effective copy that reflects the tone, style and brand personality while driving desired user actions and delivering compelling and meaningful user-centered experiences
- Create effective working relationships with key stakeholders from research, product management and product marketing to further your product area and team's objectives
- Create and maintain content design guidelines, frameworks and modals to ensure quality, consistency, and a clear Wallapop voice across the product
- Offer strategic guidance, mentorship and share best practices within the content design and UX teams
- Collaborate with other content designers to define and foster adoption of user-centric content design practices, frameworks and processes
- Share content design insights, best practices and progress in team and company forums
Application process
- Please, note that all interviews take place remotely over hangouts
- Intro Call - run by talent acquisition, focus on providing more information about the role and the company as well as going over your experience, motivation, and expectations. This usually takes 45-60 minutes
- Case Study Submission- you will be assigned a task to submit within 5 up to 7 days where you will be able to showcase your expertise / technical skills required for the role
- Expertise Interview - run by the hiring team, focus on the required core skills and the ability to deliver in a given context. This usually takes 90 minutes
- Stakeholder Interview - run by relevant stakeholders reflecting the reality of the context of the role, focus on the ability to collaborate & deliver in a cross-functional set-up. This usually takes 60 minutes
- Culture Interview - run by culture interviewers, focus on adherence to Wallapop's purpose and business proposition. This usually takes 60 minutes
- Offer - should you be the right candidate, your offer will be discussed over a call with talent acquisition and will then be confirmed in writing
Our take
Wallapop has its sights set on becoming a major player in the second hand goods marketplace sector. The hyper-local marketplace helps connect sellers with buyers, much in the style of craigslist or eBay, but with a cleaner and more intuitive mobile-first approach.
Looking at transaction volume, Wallapop beats both Amazon and Ebay in its native Spain, where it has tapped into an increasingly popular consumer trend of mobile shopping, as well as both economic- and environmental-peaked interest in second hand. After a false start in the US market, the company's steps towards international expansion have been slowed - but it does have a modest UK presence and its eyes on much of the EU.
Focusing on the EU could prove to be a smart strategy. The size and popularity of its fashion resale second hand market is rapidly increasing, powered along by the runaway success of apps like Vinted, Depop, and Vestiaire Collective. Wallapop has secured impressive investment that will support existing operations and expansion in Italy, Spain, and Portugal, as well as funding developments in data science and other R&D.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 8 rounds)
Feb 2024
$21.7m
SERIES G
Jan 2023
$87.4m
SERIES G
Total funding: $447.8m
Company benefits
- Welcome Package with top hardware of your choice (latest Apple or Windows)
- 2k individual learning budget per year
- Competitive phantom shares package for all employees
- English/Spanish lessons as part of our working day
- Team trainings
- Access to our Wallalibrary
- Flexible working hours + intensive Fridays. Flexitime
- Private Health Insurance (Cigna)
- Andjoy Subscription giving access to a variety of fitness & wellness activities
- Flexible remuneration to deduct from gross salary (kindergarten/food/transport check)
- Extended newborn & adoption leave
- Bonus for weddings & newborns
- 26 days of annual leave
- Monthly plan for free Shipping, bumps & home-pick-up on our services
- Referral Program & Charity Donation
- Wallarenta (Tax Income Support)
- Wallanniversary loyalty program
- Team Building activities
- Team Breakfasts/Dinners
- Free office (virtual) sports classes
- Offsite trips
- 30EUR monthly towards your WIFI as part of your monthly payroll transfer
- One-off payment in your first payroll based on compensation package to go towards setting up your wallahome office
- Modern and inspirational office space with stunning views and a sunny terrace. All built with sustainable and recyclable materials!
- Free Happy Lunch from Monday to Thursday delivered directly to the office
- Gaming Room
- Wallaphysio
- Fruit and coffee
Company values
- ONE TEAM (communicative, trust, inclusive) - Collaboration & respect are fundamental to working towards our common goal.
- AIM FOR SIMPLICITY (intentional, uncomplicated, humble) - We focus above all on the essential value we offer to our users.
- LEARN & GROW (constructive, feedback, curious) - We learn from our mistakes & successes and are empowered to evolve as individuals & therefore as a team.
- DREAM & DELIVER (creative, impactful, pragmatic) - We innovate to deliver an outstanding experience and we’re not afraid of taking risks.
Company HQ
El Clot, Barcelona, Spain
Articles
Leadership
Miguel Vicente
(Co-Founder)Chairman and Founder of Tech Barcelona. Chairman and Co-Founder of Antai Ventures. Has also co-founded Glovo and LetsBonus.
Gerard Olivé
(Co-Founder)Co-CEO and Co-Founder of Antai Ventures. Co-founded the INCLIMO Climate Tech Fund. Also founded BeRepublic and Glovo.
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