ESG Client Success Manager, Stoxx
French Speaking Markets
Investment intelligence solutions
Open for applications
Investment intelligence solutions
201-500 employees
Open for applications
201-500 employees
Company mission
Qontigo's mission is to partner with investors and wealth managers to optimize their clients’ investment impact.
Role
Who you are
- A strong interest in Sustainability and responsible investment
- A good knowledge of ESG key drivers and regulations. An ESG related certification is an asset
- Experience in client facing roles. In the role you are expected to act as clients’ first day-to-day contact person, delivering a superior client service experience to achieve high retention and renewal rates
- Ability to work independently, with pro-active solution finding and problem solving skills
- Ambition to investigate and dig into the details of data, platform functionalities and methodologies. Pro-active self-learning skills on a variety of data solutions and internal process related topics
- Strong organizational, multi-tasking skills
- Willingness to maintain and administrate client information and support operational tasks
- Team player with a collaborative mindset and positive, can-do outlook
- Very good and professional communication skills
- Fluency in French, full professional proficiency in English
- Candidates with varying levels of work experience may apply
What the job involves
- We are searching for a Client Success specialist to join our team in Paris to work closely with our clients in the French market. Our clients are institutional investors in the Finance and Insurance sector
- In this role you will be the subject matter expert on the breadth of ISS’ ESG solutions - spanning topics such as corporate sustainability ratings, ESG controversy screenings, SDG impact measurement, climate research, sustainable finance regulatory solutions (EU Taxonomy, SFDR PAI) or engagement initiatives
- You will assist clients with queries on research content and methodology and provide technical assistance on the usage of online platforms and data delivery
- Your impact as the ESG Client Relations Manager builds a bridge between client/market needs and internal departments
- You provide client feedback on solutions and help prioritize product development efforts. In this role, you will collaborate with Sales Account Executives, support RFPs and assist with information needs of potential and existing clients
- You will coordinate with the data deliverable team to set up data deliveries for clients. You will interact with the research team to gain further in-depth topic insight
Our take
STOXX, previously Qontigo, was created by capital market giants Deutsche Börse Group in 2019 after its acquisition of stock market indexes STOXX and DAX, as well as portfolio construction and risk analytics company Axioma.
By combining index intelligence with Axioma’s risk analytics, the company’s purpose is to provide hedge fund, wealth, and asset managers with the tools to navigate a quickly shifting marketplace. Although STOXX keeps its customer base under wraps, it claims to work with some of the world’s largest asset management companies and financial institutions.
Considering that Deutsche Börse Group operates the Frankfurt Stock Exchange, it’s no surprise that STOXX is operating in such elite circles. The company has already expanded globally through the US, Europe, Asia, and Oceania, and looks set to keep growing, with a potential IPO looking more and more likely in the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (1 round)
Sep 2019
$720m
GROWTH EQUITY VC
Total funding: $720m
Company HQ
Main-Taunus, Eschborn, Germany
Leadership
Sebastian Ceria
(CEO)Previously served as the CEO of Axioma, which they founded and led since 1998. Before this they were an Associate Professor of Decision, Risk and Operations at Columbia Business School.
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