Solutions Consultant, Lyra Health
$138.2-168.9k
+ Equity
More information about location
Employee mental health care provider
Open for applications
Employee mental health care provider
1001+ employees
Open for applications
$138.2-168.9k
+ Equity
More information about location
1001+ employees
Company mission
To transform access to life-changing mental health care.
Role
Who you are
- Solution Consulting Experience: 5+ years of experience as a Solution Consultant, Sales Engineer, or Pre-Sales professional, ideally within the B2B SaaS, enterprise benefits, or healthcare technology sectors. Benefits consulting and/or clinical background preferred
- Track Record: Proven track record of independently owning the technical sales cycle and consistently contributing to the closure of complex enterprise deals
- Domain Expertise: Deep understanding of the employer benefits landscape, particularly mental health, employee benefits, health plans, HR technology, benefits administration systems, and the technical and compliance requirements (e.g., HIPAA) of large employers
- Consultative Approach: Highly consultative and strategic, with the ability to move beyond feature/function demonstrations to design comprehensive solutions that meet a client's business objectives and technical constraints
- Exceptional Communicator: Excellent presentation and communication skills with the ability to articulate complex technical and clinical concepts to diverse audiences, from benefits administrators to technical architects and C-suite executives
- Mission-Driven: A genuine passion for Lyra's mission and a commitment to improving access to high-quality mental healthcare
What the job involves
- Lyra Health is looking for a Solutions Consultant to be a critical industry, technical and product expert to drive the pre-sales process
- Reporting to the Head of Solution Consulting, you will be responsible for translating Lyra’s comprehensive mental health solution into compelling, tailored value propositions for the largest and most complex prospective clients
- You will be instrumental in executing sales strategies, delivering best-in-class demonstrations, and providing technical leadership to help the team achieve Lyra’s growth targets and close new business
- Consultative Pre-Sales & Discovery: You'll collaborate with Partnerships (Sales) throughout the sales cycle, serving as the trusted technical and product advisor to prospective clients
- Conduct deep technical discovery with benefits leaders to understand their specific needs and design a comprehensive Lyra solution
- Demonstration Excellence: Lead and deliver highly tailored, compelling product demonstrations and technical presentations that clearly articulate Lyra's unique value proposition and clinical model
- RFP & Proposal Contribution: Own the technical response section for RFPs and proposals, ensuring accuracy, strategic positioning, and a compelling narrative against competitors
- Technical Value Strategy: Support Partnerships (Sales) in refining and executing account strategies, ensuring the technical solution and value proposition align perfectly with the client’s business objectives and benefits infrastructure
- Implementation Handoff: Ensure a seamless transition from sales to launch by accurately documenting all technical requirements and setting clear client expectations for the Implementation and Customer Success teams
- Product Liaison: Collect and synthesize market feedback, competitive intelligence, and client needs from the field and relay them to the Product/Engineering teams to influence Lyra’s product roadmap
- Travel: Willingness to travel 25% - 50% of time
- Sales Enablement Content: Collaborate with Sales Enablement and Marketing to refine and create high-impact sales tools, technical content, and demonstration scripts that clearly articulate Lyra's differentiators (e.g. , clinical model, integration capabilities, HIPAA compliance)
Our take
In the United States, millions of people suffer from mental illness each year - a figure which is unfortunately on the rise - and research suggests that depression and anxiety disorders lead to $1 trillion in lost productivity worldwide each year. Lyra Health is one company out to tackle these issues head-on, by delivering mental health care for employees.
Lyrah Health is seen as a key player alongside other online mental telehealth platforms, which include Calm, Genoa, and Talkspace. The company offers video counselling sessions and one-to-one messaging to help users with a variety of conditions including anxiety, depression, and substance use disorder. Coaching is also offered as a preventative measure.
Lyra Health boasts a 90% satisfaction rate across its more than 2.2 million members, demonstrating the impact that its products can have on wellbeing. In 2022, Lyra announced its acquisition of ICAS World, an international provider of employee assistance programs. Its global network includes over 1,500 companies and 6.3 million users across more than 155 countries, which should give Lyra smooth inroads into global markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2022
$35m
SERIES F
May 2021
$200m
SERIES F
Total funding: $690.1m
Company benefits
- Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
- Medical, dental, and vision benefits, and free monthly membership to One Medical
- Generous compensation, 401k, and equity options
- Four weeks of vacation and paid holidays
- Monthly tech stipend
Company HQ
Downtown, Burlingame, CA
Leadership
David Ebersman
(Co-Founder & CEO)Former Equity Research Analyst at Oppenheimer & Co. Also served as the CFO at Facebook, and worked at Genentech for 15 years, leaving as Chief Financial Officer & Executive VP.
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