Data Product Manager, Reward
3 days a week in office
Customer engagement & commerce media
Be an early applicant
Customer engagement & commerce media
201-500 employees
Be an early applicant
3 days a week in office
201-500 employees
Company mission
To make everyday spending more rewarding.
Role
Who you are
- Experience managing data, analytics or AI products throughout the full product lifecycle
- Strong product management capability across discovery, prioritisation, roadmap development and product delivery
- Experience working in Agile product teams
- Experience balancing customer needs with commercial outcomes
- Excellent stakeholder management across technical and non-technical audiences
- Strong analytical and problem-solving skills
- Experience defining product KPIs, OKRs and success metrics
- Excellent communication, presentation and storytelling skills
- Experience building business cases and influencing senior stakeholders
- Tenacity, resilience and the ability to drive outcomes in complex environments
Desirable
- Experience working with payments, merchant or customer data
- Experience building customer intelligence, analytics or commercial data products
- Knowledge of modern cloud data platforms and tooling
- Experience working with AI, machine learning or advanced analytics products
- Experience with APIs, experimentation, product analytics and A/B testing
- Experience within financial services, banking, retail, loyalty, commerce media or digital advertising
What the job involves
- We’re looking for a Data Product Manager who refuses to accept “that’s how we’ve always done it.”
- You will thrive in ambiguity, relentlessly pursue outcomes, and turn complex data into products that customers love and the business values. You are commercially minded, technically curious, and obsessed with solving real customer problems
- This is not a delivery coordination role. This is a strategic product leadership role responsible for shaping, building and growing commercially successful data products that leverage Reward’s unique transaction, merchant and customer data assets
- Working closely with Data and Software Engineering, Analytics Engineering, Data Science, BI, Commercial teams / Consumer Insights, you will define the product strategy, validate customer needs and deliver data products that create measurable business value across banking, retail, loyalty and finance media
- Act as the voice of the customer (internal and external) throughout the product lifecycle
- Own the end-to-end lifecycle of a portfolio of data products, from discovery and development through to launch, adoption, optimisation and retirement
- Define product vision, strategy and roadmaps aligned with customer needs and commercial priorities
- Identify opportunities to commercialise transaction, merchant and customer data into scalable data products
- Work closely with Data Engineering, Analytics Engineering, Data Science, BI and Commercial teams to deliver high-impact products
- Lead discovery, validate assumptions quickly and champion experimentation and rapid learning
- Champion modern product management practices and help embed a product-led culture across the organisation
- Continuously improve existing ad hoc initiatives by identifying opportunities to scale, or retire low-value capabilities
Salary benchmarks
Our take
Reward is Europe’s largest independent bank Engagement-as-a-Service solution platform and a leading provider of personalised card-linked offers, getting customers closer to the things they care about while ensuring banks and retailers alike benefit from more rewarding and profitable interactions.
The company’s unique data sets enable banks and retailers to understand customers’ shopping behaviours, measuring customer engagement across in-store and online sales. It also powers loyalty programmes for some of the world’s leading financial institutions and retailers, including NatWest Group, Visa, Boots, Costa, Waitrose & Partners, Cineworld, and more.
The company has given more than £2B in rewards to banking customers. Reward’s simple, yet powerful approach is set to remain a market leader as it transforms and powers loyalty programmes around the world.
Freddie
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Company HQ
Soho, London, UK
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