Program Manager, Bazaarvoice

Product GTM Operations, Lifecycle

Salary not provided
FullStory
Mid and Senior level
Remote in UK
Bazaarvoice

UGC-based shopper engagement platform

Be an early applicant

Bazaarvoice

UGC-based shopper engagement platform

1001+ employees

B2BEnterpriseMarketingContentAnalyticsMarket researchDigital MediaSaaSAdvertising

Be an early applicant

Salary not provided
FullStory
Mid and Senior level
Remote in UK

1001+ employees

B2BEnterpriseMarketingContentAnalyticsMarket researchDigital MediaSaaSAdvertising

Company mission

Bazaarvoice's mission is to build smarter shopper experiences across the entire customer journey.

Role

Who you are

  • 3-5 years experience with Product, Product Marketing and/or GTM program management within SaaS or SaaS plus hardware organizations
  • Knowledgeable in product lifecycle and Go-to-Market strategies
  • Proven experience delivering high value programs that solve real business issues and drive growth
  • Ability to communicate, build trust and drive results across a wide range of technical and non-technical stakeholders
  • An uncanny ability to help break down complex problems into discrete, manageable work streams for you and other contributors
  • Excellent process development and iteration skills
  • An ability to determine and drive towards outcomes, not just deliverables
  • Detail oriented with the ability to understand short and long term impact of decisions
  • Open minded with the ability to pivot as necessary to ensure the best outcomes&nbsp
  • Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check

Desirable

  • Program Management certification
  • Experience with coordinating new SKU development
  • Experience with Pendo
  • Experience with Fullstory
  • Experience with data analysis

What the job involves

  • As a Senior Program Manager for Product GTM Operations, you will be responsible for the programs that accelerate bringing new products and functionality to market
  • Situated within our Product Strategy and Ops organization, you will work cross functionally with the teams responsible for delivering new product value including Product Management, Engineering, Product Marketing, Client Success and more; all with the goal of creating the programs and processes that drive new value, efficiency and faster time to market for clients and our organization
  • Run day-to-day crossfunctional programs that support driving products and features through the Product Lifecycle
  • Partner with Product Marketing and Product Managers to guide new SKUs and offers through the offer process
  • Track and present on the quarterly GTM launch cycle including progress, blockers and successes
  • Evaluate and experiment with activities at various stages of the Product Lifecycle to uncover areas of opportunity, efficiency and growth
  • Serve as the SME on core program technology (Pendo, Fullstory etc) to help our Product and GTM teams drive new value
  • Maintain high quality templates, best practices and documentation for our product lifecycle and GTM approach
  • Spearhead strategic GTM initiatives owned by the Product organization

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Insights

Top investors

-2% employee growth in 12 months

Company

Company benefits

  • Dental & Vision plans
  • Parental leave policies
  • Mentorship with industry leaders
  • Wellness programs
  • Work from home opportunities
  • Health insurance

Funding (last 2 of 3 rounds)

Jun 2008

$7.1m

SERIES C

Sep 2007

$8.8m

SERIES B

Total funding: $19.9m

Our take

As more and more consumers turn to peer reviews and ratings to inform their purchasing, businesses seek to incorporate this user-generated content into their marketing efforts. Bazaarvoice enables this authentic customer-powered marketing, turning social media into social commerce for the world's best global brands.

Bazaarvoice allows consumers to create and share ratings, reviews, questions, answers, and stories about products and brands on its clients' websites. It then syndicates that content across the web to reach shoppers wherever they are, boasting a measured positive influence on purchase decisions. On top of this, the company also gathers customer intelligence which it analyses and provides to clients so they can make real-time, informed business decisions.

The company has continued to consolidate its position, for example with the 2021 acquisition of Curalate, as well as more recent acquisitions such as that of creator marketing platform affable.ai. With the trend towards consumer-to-consumer purchase influence still very much underway, the company should find ample opportunity for further growth.

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Steph

Company Specialist at Welcome to the Jungle