Senior Product Manager, Clio

Documents Management System

£81.1-109.5k

For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio.

Mid and Senior level

Manchester

Remote from UK

More information about location

Legal practice management software

Open for applications

Legal practice management software

1001+ employees

B2BSecurityComplianceLegalSaaS

Open for applications

£81.1-109.5k

Mid and Senior level

Manchester

Remote from UK

More information about location

1001+ employees

B2BSecurityComplianceLegalSaaS

Company mission

Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.

Job

Company

Role

Who you are

Strong Experience in Documents and Drafting: we are looking for someone who has worked extensively in document management
Entrepreneurial and ownership mentality: you care about the details and are able to advocate for change even in areas that aren’t directly yours (without being a jerk). Think deeply, act quickly
Crystal clear communication: you can distill deeply complex and technical concepts into something our customers and the rest of the business can understand
Outcomes-focused: at every step in the product development process, you are obsessing over how to maximize impact for our customers and the business
Customer-obsessed: you talk to customers all the time (weekly, at least), and understand deeply how they want to get their work done
Collaboration: you’re a delightful and effective collaborator with everyone in the business
Over 4 years of experience in product management roles within the tech industry, with a proven track record of managing and enhancing complex software products or platforms
Experience working with applications that support document management is essential
Experience designing & building technical products for volume usage
Strong business and metrics focus
Experience conducting user research, gathering feedback, and using data to inform product decisions that enhance the user experience
Proven ability to lead cross-functional teams and collaborate effectively with stakeholders across product, engineering, design, marketing, and sales teams
Excellent communication skills with the ability to influence others and drive product initiatives forward

What the job involves

In order to achieve this vision, we are hiring for a Senior Product Manager to lead the development and evolution for our Documents team
Our mission is to build the best in class document management and drafting experience for our customers
Managing the multi-channel receipt and storage of all documents (ShareDo provides an adapter on top of DMS’s including NetDocs, iManage and O365)
Providing a rich set of Document centric tools including Bundling, Splitting and more
Delivering a best in class Document Drafting experience including AI drafting
Document management is a specialist domain that needs to be world class for our law firm clients and the ideal candidate would have worked in this area extensively
Develop and execute a product vision, strategy and roadmap aligning with Clio's overarching business objectives and customer needs
Depth & Breadth: you will need to understand our customer needs and then think deeply on how best to solve these issues
Work cross-functionally with other product managers, engineers, designers, and stakeholders to deliver high-quality product changes
Oversee the entire product lifecycle from ideation to launch
Use data and customer insights to track key metrics and performance indicators, identifying opportunities for product optimization and continuous improvement
Production of end user, configurator and developer centric materials to assist our partners, clients and the general ShareDo community in better utilizing our platform
Collaborate closely with key stakeholders, including customers and other Clio product teams, to gather insights, feedback, and requirements that inform product development and improvements
Build and maintain strong relationships with internal teams, ensuring alignment across departments and effective communication of product goals and milestones

Our take

Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.

Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.

Clio has raised a large amount of investment capital and benefited from the COVID-era move to cloud technologies. Most recently, it raised a 2024 Series F round, which saw the company attain a valuation exceeding $3 billion. This funding is being used to accelerate AI development and to allow existing investors and employees to cash out their shares.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Glassdoor (3.6)

Company

Company benefits

Company equity
$500 contribution when you become a parent and/or guardian
4-week minimum vacation
Work from home when you need to (role-specific)
Parental leave options for moms and dads
Customizable extended health benefits (including $2000 per year to spend on counseling)
Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes

Company HQ

Burnaby, BC

Leadership

Jack Newton

(Founder & CEO)

Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.

Rian Gauvreau

(Board Member)

Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.

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